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Average Ratings 85 Ratings

Description

Omnichannel retail CRM enhances brand interactions with consumers across both physical and online platforms through data-informed marketing strategies. Established in the thriving startup ecosystem of San Pedro Valley, our B2B technology firm has been transforming brand-consumer relationships since 2008. Our innovative platform empowers brands to manage their customer relationships more effectively by unifying all sales channels, whether in-store or online, providing a comprehensive view of each consumer's shopping journey. This integration allows brands to leverage demographic and behavioral insights for targeted messaging, ensuring impactful communication across various channels including email, SMS, mobile push notifications, browser alerts, Facebook custom audiences, and direct sales interactions. By adopting this approach, brands can significantly enhance their engagement and drive sales, ultimately leading to a more loyal customer base.

Description

MikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time. In January of 2026, MikMak was acquired by SPINS, bringing together two category leaders in commerce intelligence and best-in-class data and insights. The combined entity provides brands with an unrivaled, unified view of availability, point-of-sale performance, and consumer behavior, globally and in real-time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
DoorDash
Facebook
Google Analytics
Google Business Profile
Google Cloud Security Command Center
Instagram
Pinterest
Snapchat
TikTok
TrackStreet
Uber Eats
Walmart
YouTube

Integrations

Amazon
DoorDash
Facebook
Google Analytics
Google Business Profile
Google Cloud Security Command Center
Instagram
Pinterest
Snapchat
TikTok
TrackStreet
Uber Eats
Walmart
YouTube

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dito

Country

Brazil

Website

www.dito.com.br/

Vendor Details

Company Name

MikMak, a SPINS company

Founded

2014

Country

United States, France, United Kingdom, Spain, Ireland, and Australia

Website

www.mikmak.com/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Amazon Seller Tools

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Headless eCommerce

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

Alternatives

Alternatives

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