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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DiamondCounter boasts an impressive array of features designed to meet diverse retail needs. Its capabilities extend beyond point-of-sale systems to include inventory management, repair tracking, and comprehensive financial and sales reporting, among others. Some of our clients manage extensive databases, with customer numbers soaring to 80,000 and jewelry pieces reaching 65,000. Are you somewhere in that range? Whether you're looking to enhance your inventory oversight or improve your repair tracking, there's a solution here for you. If you seek insightful sales analytics to drive your business forward or desire an online presence without the hassle, we've got you covered. Additionally, effective customer tracking ensures you understand your clients better, making stock management easier during annual counts. With DiamondCounter's retail jewelry store management software, you can seamlessly integrate all operational aspects of your store, ensuring interaction with every stakeholder is smooth. From an all-encompassing point-of-sale system to powerful customer retention strategies and thorough financial management reporting, your store will operate securely, efficiently, and intuitively. By choosing DiamondCounter, you’re not only streamlining your operations but also paving the way for future growth.

Description

Jewelry Studio Manager is a specialized CRM designed for custom jewellery studios and jewelers, operating seamlessly with Shopify as well as functioning as an independent web application. It meticulously tracks each commission from the initial inquiry all the way through to final delivery, while also managing client preferences, purchase histories, and scheduling consultations, providing customers with a personalized portal to monitor the progress of their pieces. Additionally, it efficiently manages the tracking of materials, deposits, and repair tickets, streamlining the entire process for users. In contrast to standard sales CRMs, this tool is tailored to the unique needs of the jewellery industry, recognizing essential aspects such as commission lifecycles, ring sizes, metal and stone preferences, as well as valuations and repairs, which means that jewellers can utilize a system that fits their workflow perfectly. This solution is particularly advantageous for independent jewellery studios and retailers that have outgrown basic spreadsheets and notebooks, offering a more sophisticated approach to managing business operations. By focusing on the intricacies of the jewellery trade, it empowers users to enhance efficiency and customer satisfaction in their business practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify No 

Integrations

Shopify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9.99/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Incom Technical Solutions

Founded

2002

Country

Canada

Website

www.incom.ca

Vendor Details

Company Name

JMS Dev Lab

Country

Ireland

Website

jewelrystudiomanager.com

Product Features

Jewelry Store Management

Appraisal Management Yes 
Commission Management No 
Consignments No 
Customer Purchase History Yes 
Jewelry Design No 
Marketing Management Yes 
Multi-Store Management Yes 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management No 

Product Features

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments No 
Customer Purchase History No 
Jewelry Design No 
Marketing Management No 
Multi-Store Management No 
Pricing Management No 
Repair Tracking No 
Supplier Management No 
Wholesaler Management No 

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