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Description

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Description

Gemini 3.1 Flash-Lite, developed by Google, stands out as a highly efficient, multimodal AI model within the Gemini 3 series, specifically crafted for environments demanding low latency and high throughput where both speed and cost efficiency are paramount. Accessible through the Gemini API in Google AI Studio and Vertex AI, this model empowers developers and businesses to seamlessly incorporate sophisticated AI features into their applications and workflows. It is engineered to provide rapid, real-time responses while excelling in reasoning and understanding across various modalities like text and images. Compared to its predecessors, it offers notable enhancements in performance, ensuring quicker initial responses and increased output speeds without sacrificing quality. Additionally, Gemini 3.1 Flash-Lite introduces adjustable “thinking levels,” which grant users the ability to dictate the amount of computational resources allocated for specific tasks, effectively striking a balance between speed, expense, and reasoning depth. This flexibility makes it an invaluable tool for a wide range of applications.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gemini Enterprise Agent Platform
Cisco Webex
Clienk
Genesys Cloud CX
Ideta
Infobip
Inworld
Jumper.ai
KODA Bots
LINE
Landbot.io
Neo Enterprise Assistant Platform
Quickwork
SilFer Bots
Smart IVR
UneeQ
WIT Conversation Platform
WPBot
maaiiconnect
respond.io

Integrations

Gemini Enterprise Agent Platform
Cisco Webex
Clienk
Genesys Cloud CX
Ideta
Infobip
Inworld
Jumper.ai
KODA Bots
LINE
Landbot.io
Neo Enterprise Assistant Platform
Quickwork
SilFer Bots
Smart IVR
UneeQ
WIT Conversation Platform
WPBot
maaiiconnect
respond.io

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/dialogflow

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

blog.google/innovation-and-ai/models-and-research/gemini-models/gemini-3-1-flash-live/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Product Features

Alternatives

Alternatives