Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dialecto provides a comprehensive conversational commerce solution tailored for eCommerce businesses, seamlessly merging messaging applications with eCommerce systems to help companies turn more conversations into sales with reduced effort. Business owners and eCommerce managers can oversee customer communications from a centralized inbox, gaining instant access to products and order histories at the touch of a button, while also enabling the creation of support tickets and quick responses to enhance efficiency and scalability. Additionally, they can automate marketing initiatives to boost conversion rates significantly and enhance customer engagement through personalized interactions.
Key attributes of our platform include a unified inbox that consolidates multiple messaging channels integrated with eCommerce, allowing real-time access to product information and order details with ease. Features also encompass the recovery of abandoned carts, automated messages for birthdays and thank-you notes, and in-depth conversational analytics powered by AI to provide valuable insights into sales and support. Furthermore, our solution ensures smooth integration with various eCommerce platforms, making it a versatile tool for modern businesses.
Description
A shopper types "wireless mouse, ergonomic, under 40, USB-C receiver" and your search returns 50 mice sorted by price. None match all four criteria.
Emporiqa is AI chat that sells before the purchase and serves after it. Before the purchase it understands what the shopper means, finds matching products in your catalog (from words or a photo), compares two or more with real prices and stock, and adds the pick to the cart without leaving the conversation. After the purchase it answers delivery and return questions from your own pages and shows order status as an order card. Ready-made rules collect requests like returns and invoices and email them to your team; the chat never refunds or cancels an order itself.
When a shopper needs a person, your team takes over the chat, and the full history is already on screen. A conversation is billed once, at the shopper's first message, so bringing in a person adds no second charge. Voice is optional. You get ratings, unanswered questions, and the revenue from chats that led to purchases.
Official plugins for WooCommerce, PrestaShop, Magento, Drupal Commerce, Sylius, Shopware 6. Pay-as-you-go: $0.25 per conversation after a $25 signup credit (about 100 conversations), a monthly limit you set, no seat fees. A conversation counts only when a shopper writes to the chat, so a quiet month costs nothing. Free signup at emporiqa.com.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Drupal Commerce
No
Magento
No
PrestaShop
No
Shopware
No
Sylius
No
WooCommerce
No
Integrations
Drupal Commerce
Yes
Magento
Yes
PrestaShop
Yes
Shopware
Yes
Sylius
Yes
WooCommerce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0/month
Pay-as-you-go: $0/month base + $0.25 per conversation. New accounts get $25 of signup credit (~100 conversations) auto-applied at first store creation, no card required at signup. $59/month default cap, customer-adjustable from the billing dashboard. All accounts include unlimited team members and the full analytics dashboard with conversion tracking. No configuration needed.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Dialecto
Founded
2024
Country
Uruguay
Website
dialecto.com
Vendor Details
Company Name
Emporiqa
Founded
2025
Country
Bulgaria
Website
emporiqa.com