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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dewey operates as a comprehensive AI platform that transforms specialized content libraries into interactive Q&A experiences for various audiences. Each response is exclusively derived from the customer’s sanctioned materials, ensuring full citation to the original sources without any reliance on the open web. With a design that inherently prevents inaccuracies, Dewey’s closed-loop system allows experts to retain editorial oversight; they can prepare answers for important inquiries, secure responses on delicate subjects, and establish limits that prompt the AI to say "I don't know" in lieu of making assumptions. An analytics dashboard, along with a Knowledge Requests queue, highlights the inquiries from audiences, turning previously unanswered questions into potential content creation opportunities. Dewey is implemented in diverse sectors such as healthcare, parenting, civic journalism, education, and publishing, particularly in contexts where incorrect information can have significant repercussions. Over 1 million answers have been delivered across more than 30 active knowledge bases, showcasing the platform's extensive reach. As a full-service solution, Dewey not only builds and deploys but also manages every aspect of each implementation, ensuring seamless integration and operation for clients. This approach allows organizations to focus on their core missions while benefiting from a reliable AI-driven knowledge resource.

Description

Knoku serves as an AI chat interface tailored for documentation websites, effectively utilizing your own documentation. It meticulously scans your docs to identify pertinent sections and formulates responses complete with citations; if a question arises that lacks coverage, rather than making assumptions, it logs the query as an area that requires enhancement, ensuring your team is aware of upcoming improvements. Each response is directly linked to the specific heading and line of the source material, providing users with referenced answers while simultaneously alerting your team to the inquiries that remain inadequately addressed. The architecture of Knoku revolves around an efficient workflow: it begins with query analysis to extract both intent and entities, then context retrieval to pinpoint relevant sections of documentation, followed by response generation that leverages this context, and ultimately, output delivery that conveys the answer to the user. The setup process is intentionally streamlined; simply insert the widget into your documentation site, transfer content using the command line interface, and monitor visitor inquiries through the dashboard while continually refining your documentation based on feedback. This allows for a dynamic enhancement of your documentation resources in response to user needs.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Docusaurus
HTML
Markdown
Mintlify
MkDocs
Nextra
Sphinx

Integrations

Docusaurus
HTML
Markdown
Mintlify
MkDocs
Nextra
Sphinx

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dewey Labs

Founded

2023

Country

United States

Website

www.askdewey.com

Vendor Details

Company Name

Knoku

Country

United States

Website

knoku.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Alternatives

Alternatives

No Alternatives
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