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Description
DepotService360 is a comprehensive service management platform tailored for businesses that deal with product returns, repairs, calibration, warranty services, and customer inquiries. This solution streamlines the entire depot service process, empowering teams to efficiently handle everything from initial customer interaction and RMA generation to receiving items, conducting inspections, providing quotes, executing repairs, performing quality checks, shipping products, managing billing, and generating reports.
The tool is specifically crafted to enhance service teams' oversight of each phase within the repair workflow, ensuring that customer information, work orders, components utilized, technician activities, invoices, and service history are all systematically organized in one centralized location. Additionally, it offers integration capabilities with ERP systems, facilitating seamless access to customer records, inventory data, invoicing, credit memos, and analytical reporting, ultimately improving overall operational efficiency. By providing a holistic view of the service process, DepotService360 aims to elevate customer satisfaction and streamline service delivery.
Description
Stockéo is a software-as-a-service platform tailored for businesses that enables real-time tracking of construction equipment and materials between the central depot and various job sites.
The central depot meticulously logs all outgoing, incoming, and on-site inventory, while site managers can conveniently request equipment via their mobile devices and view their allocated resources. This ensures a unified inventory system across all locations.
Key functionalities include real-time inventory visibility for both the depot and each job site, comprehensive tracking of equipment and assets with detailed movement histories, the ability to submit and approve transfer requests between the depot and sites, management of multiple sites with specific thresholds for each reference, a weekly operational schedule for the depot, and distinct roles for depot personnel, site managers, and upper management.
It is important to note that Stockéo strictly serves as a logistics management tool and does not offer features related to accounting, invoicing, quotes, payroll, or customer relationship management. Designed specifically for the construction and civil engineering sectors, it caters to companies with employee counts ranging from 2 to 500. The platform is available in both French and English, with data securely hosted within the European Union, and potential users can take advantage of a 14-day free trial to explore its capabilities. Additionally, this solution enhances operational efficiency by simplifying equipment management and improving communication between teams.
API Access
Has API
API Access
Has API
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Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
199 EUR per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RMB Solutions
Founded
2005
Country
United States
Website
rmbsolutions.net
Vendor Details
Company Name
Stockéo
Country
France
Website
stockeo-btp.fr
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Alternatives
Alternatives
No Alternatives