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Average Ratings 8 Ratings

Total
ease
features
design
support

Description

DepotService360 is a comprehensive service management platform tailored for businesses that deal with product returns, repairs, calibration, warranty services, and customer inquiries. This solution streamlines the entire depot service process, empowering teams to efficiently handle everything from initial customer interaction and RMA generation to receiving items, conducting inspections, providing quotes, executing repairs, performing quality checks, shipping products, managing billing, and generating reports. The tool is specifically crafted to enhance service teams' oversight of each phase within the repair workflow, ensuring that customer information, work orders, components utilized, technician activities, invoices, and service history are all systematically organized in one centralized location. Additionally, it offers integration capabilities with ERP systems, facilitating seamless access to customer records, inventory data, invoicing, credit memos, and analytical reporting, ultimately improving overall operational efficiency. By providing a holistic view of the service process, DepotService360 aims to elevate customer satisfaction and streamline service delivery.

Description

Locating a service provider for home repairs has become remarkably straightforward. With Keepe’s advanced automation technology, we handle the complete repair process, enabling you to save money on every work order you submit. Keepe is actively broadening our network of technicians across the country. Having successfully completed hundreds of thousands of work orders, we prioritize delivering both speed and efficiency in our services. Each Keeper is not only licensed, bonded, and insured but also undergoes a comprehensive background check and receives ratings after every job. We ensure that only the top-rated contractors are dispatched to new assignments, ensuring homeowners receive the best possible service. Our goal is to consistently deliver outstanding service, leaving homeowners satisfied. Furthermore, Keepe integrates seamlessly with your system to oversee work orders, authorizations, and invoicing, eliminating unnecessary phone calls for each task. We take care of all communications, allowing you to focus on what truly matters. By simplifying the process, we aim to enhance your experience as a homeowner.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RMB Solutions

Founded

2005

Country

United States

Website

rmbsolutions.net

Vendor Details

Company Name

Keepe

Founded

2016

Country

United States

Website

www.keepe.com

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Handyman

Billing & Invoicing
Dispatch Management
Electronic Signature
Inventory Management
Mobile Payments
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

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