Average Ratings 0 Ratings
Average Ratings 8 Ratings
Description
DepotService360 is a comprehensive service management platform tailored for businesses that deal with product returns, repairs, calibration, warranty services, and customer inquiries. This solution streamlines the entire depot service process, empowering teams to efficiently handle everything from initial customer interaction and RMA generation to receiving items, conducting inspections, providing quotes, executing repairs, performing quality checks, shipping products, managing billing, and generating reports.
The tool is specifically crafted to enhance service teams' oversight of each phase within the repair workflow, ensuring that customer information, work orders, components utilized, technician activities, invoices, and service history are all systematically organized in one centralized location. Additionally, it offers integration capabilities with ERP systems, facilitating seamless access to customer records, inventory data, invoicing, credit memos, and analytical reporting, ultimately improving overall operational efficiency. By providing a holistic view of the service process, DepotService360 aims to elevate customer satisfaction and streamline service delivery.
Description
Locating a service provider for home repairs has become remarkably straightforward. With Keepe’s advanced automation technology, we handle the complete repair process, enabling you to save money on every work order you submit. Keepe is actively broadening our network of technicians across the country. Having successfully completed hundreds of thousands of work orders, we prioritize delivering both speed and efficiency in our services. Each Keeper is not only licensed, bonded, and insured but also undergoes a comprehensive background check and receives ratings after every job. We ensure that only the top-rated contractors are dispatched to new assignments, ensuring homeowners receive the best possible service. Our goal is to consistently deliver outstanding service, leaving homeowners satisfied. Furthermore, Keepe integrates seamlessly with your system to oversee work orders, authorizations, and invoicing, eliminating unnecessary phone calls for each task. We take care of all communications, allowing you to focus on what truly matters. By simplifying the process, we aim to enhance your experience as a homeowner.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RMB Solutions
Founded
2005
Country
United States
Website
rmbsolutions.net
Vendor Details
Company Name
Keepe
Founded
2016
Country
United States
Website
www.keepe.com
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Handyman
Billing & Invoicing
Dispatch Management
Electronic Signature
Inventory Management
Mobile Payments
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management
Marketplace
Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal