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Description
Gain insight into the inner workings of your organization with a proactive approach to managing defects, faults, and incidents to enhance operational efficiency. With the ability to report defects, incidents, and inspections in real time, you can mitigate the costly consequences of unresolved issues, which can severely impact customer satisfaction. OPINSTA SAM enables employees to manage fault reporting effectively while offering a live overview of all activities. More than 90% of defects are typically registered through our platform within the initial six months of implementation, resulting in approximately 30,000 defects per client on average. The user-friendly design is intuitive, allowing frontline staff to navigate the system effortlessly and without the necessity for training. Experience immediate returns on investment as our consultants will devise an OPEX-based pricing strategy aimed at delivering ROI right from the first month. Plus, the platform is entirely customizable, allowing you to develop mobile reports, workflows, and integrations tailored to your specific business needs, ensuring a perfect fit for your operational goals. This flexibility not only enhances efficiency but also encourages a culture of accountability among employees.
Description
Clixifix® is widely utilized by housebuilders, housing associations, principal contractors, and subcontractors for various residential and commercial projects both in the UK and internationally. If your company is a housebuilder or a commercial contractor facing challenges with your customer care strategy, clixifix® offers an effective solution. The defect and repair resolution software provided by clixifix® can lead to reduced expenses and increased customer satisfaction. This robust SaaS platform is designed to help you efficiently manage reported defect repairs and maintenance concerns while aligning with your business's key performance indicators. By leveraging advanced workflows, you can ensure uniformity among your aftercare teams, stakeholders, contractors, and residents. Clixifix® prioritizes enterprise-level security for your data, giving you peace of mind. Additionally, the platform allows for seamless data continuity across your systems through its integration capabilities, enhancing overall operational efficiency. Ultimately, adopting clixifix® could significantly transform your customer care approach, driving both satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$495 per month
Free Trial
Free Version
Pricing Details
$32.50/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Opinsta
Founded
2013
Country
United Kingdom
Website
opinsta.com
Vendor Details
Company Name
clixifix
Founded
2012
Country
United Kingdom
Website
www.clixifix.com
Product Features
Inspection
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management
Product Features
Construction CRM
Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management