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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Gain insight into the inner workings of your organization with a proactive approach to managing defects, faults, and incidents to enhance operational efficiency. With the ability to report defects, incidents, and inspections in real time, you can mitigate the costly consequences of unresolved issues, which can severely impact customer satisfaction. OPINSTA SAM enables employees to manage fault reporting effectively while offering a live overview of all activities. More than 90% of defects are typically registered through our platform within the initial six months of implementation, resulting in approximately 30,000 defects per client on average. The user-friendly design is intuitive, allowing frontline staff to navigate the system effortlessly and without the necessity for training. Experience immediate returns on investment as our consultants will devise an OPEX-based pricing strategy aimed at delivering ROI right from the first month. Plus, the platform is entirely customizable, allowing you to develop mobile reports, workflows, and integrations tailored to your specific business needs, ensuring a perfect fit for your operational goals. This flexibility not only enhances efficiency but also encourages a culture of accountability among employees.

Description

Clixifix® is widely utilized by housebuilders, housing associations, principal contractors, and subcontractors for various residential and commercial projects both in the UK and internationally. If your company is a housebuilder or a commercial contractor facing challenges with your customer care strategy, clixifix® offers an effective solution. The defect and repair resolution software provided by clixifix® can lead to reduced expenses and increased customer satisfaction. This robust SaaS platform is designed to help you efficiently manage reported defect repairs and maintenance concerns while aligning with your business's key performance indicators. By leveraging advanced workflows, you can ensure uniformity among your aftercare teams, stakeholders, contractors, and residents. Clixifix® prioritizes enterprise-level security for your data, giving you peace of mind. Additionally, the platform allows for seamless data continuity across your systems through its integration capabilities, enhancing overall operational efficiency. Ultimately, adopting clixifix® could significantly transform your customer care approach, driving both satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$495 per month
Free Trial
Free Version

Pricing Details

$32.50/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Opinsta

Founded

2013

Country

United Kingdom

Website

opinsta.com

Vendor Details

Company Name

clixifix

Founded

2012

Country

United Kingdom

Website

www.clixifix.com

Product Features

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Product Features

Construction CRM

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

Alternatives

Alternatives

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