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Description
Deck Commerce serves as a comprehensive omnichannel order management platform aimed at direct-to-consumer retailers, streamlining the entire customer journey from start to finish. Focused solely on order management, this solution encompasses various features such as inventory oversight, order orchestration, fulfillment services, transaction processing, a dedicated customer service portal, and return management, all while facilitating smooth technology integrations. With a vast array of over 60 ready-to-use integrations, brands can customize their tech stack without the need for complex development processes. Utilizing distributed order routing, retailers benefit from real-time visibility of inventory across their entire network, allowing them to automate workflows, expedite order deliveries from the nearest fulfillment centers, and offer a wider selection of products and fulfillment methods that enhance revenue opportunities. This system centralizes all supply chain information, which empowers businesses to make timely decisions based on reliable data, helping to optimize inventory management and decrease shipping costs. Ultimately, Deck Commerce enables retailers to elevate their operational efficiency and improve customer satisfaction simultaneously.
Description
Multichannel Pro brings together all your sales avenues into a single, robust platform, resulting in a 30% reduction in costs and enhancing customer service response times by four times. This all-encompassing tool merges order processing, content management, and customer support into one cohesive system, facilitating effortless oversight of orders, product listings, and customer inquiries across various sales platforms. By integrating these essential functions, companies can lower software costs while increasing their operational productivity. The centralized order management dashboard empowers users by allowing them to monitor and manage every order from one location, which minimizes the necessity to switch between different platforms and decreases the likelihood of fulfillment mistakes. Additionally, its efficient content distribution capability guarantees that product information remains consistent across all channels, enabling updates to be executed once and disseminated universally. Moreover, the consolidated customer support interface allows businesses to address all customer inquiries from a single platform, further enhancing the overall customer experience. Ultimately, this holistic approach fosters greater efficiency and satisfaction for both businesses and their clients.
API Access
Has API
API Access
Has API
Integrations
Adobe Commerce
Adyen
Amazon
Avalara
BigCommerce
ChannelAdvisor
Cybersource
Feedonomics
Klaviyo
Kount
Integrations
Adobe Commerce
Adyen
Amazon
Avalara
BigCommerce
ChannelAdvisor
Cybersource
Feedonomics
Klaviyo
Kount
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$69 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Deck Commerce
Founded
2015
Country
United States
Website
www.deckcommerce.com
Vendor Details
Company Name
Threecolts
Founded
2021
Country
United Kingdom
Website
www.threecolts.com/multichannel-pro
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce