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Description
Deck Commerce serves as a comprehensive omnichannel order management platform aimed at direct-to-consumer retailers, streamlining the entire customer journey from start to finish. Focused solely on order management, this solution encompasses various features such as inventory oversight, order orchestration, fulfillment services, transaction processing, a dedicated customer service portal, and return management, all while facilitating smooth technology integrations. With a vast array of over 60 ready-to-use integrations, brands can customize their tech stack without the need for complex development processes. Utilizing distributed order routing, retailers benefit from real-time visibility of inventory across their entire network, allowing them to automate workflows, expedite order deliveries from the nearest fulfillment centers, and offer a wider selection of products and fulfillment methods that enhance revenue opportunities. This system centralizes all supply chain information, which empowers businesses to make timely decisions based on reliable data, helping to optimize inventory management and decrease shipping costs. Ultimately, Deck Commerce enables retailers to elevate their operational efficiency and improve customer satisfaction simultaneously.
Description
Distributed Order Management (DOM) systems have emerged as essential components in the execution of supply chains, particularly for omnichannel fulfillment and various other applications across different industries. These systems enable the automation, optimization, and orchestration of order fulfillment processes by providing detailed visibility into orders, inventory levels, service requirements, costs, and operational constraints. DOM can be understood as a software platform that facilitates integrated planning and execution of fulfillment across diverse supply chain networks that are multi-echelon, multi-node, multi-partner, and multi-channel. In contrast to traditional Order Management Systems (OMS), which focus primarily on order processing, DOM systems emphasize the fulfillment aspect of orders. By leveraging their capabilities, Distributed Order Management determines the most efficient way to source an order, ensuring customer service commitments are met while minimizing total costs or achieving other specific company objectives. Moreover, the adoption of DOM systems can significantly enhance responsiveness and adaptability in an increasingly complex supply chain landscape.
API Access
Has API
API Access
Has API
Integrations
Adobe Commerce
Adyen
Avalara
BigCommerce
ChannelAdvisor
Cybersource
Feedonomics
Klaviyo
Kount
Magento
Integrations
Adobe Commerce
Adyen
Avalara
BigCommerce
ChannelAdvisor
Cybersource
Feedonomics
Klaviyo
Kount
Magento
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Deck Commerce
Founded
2015
Country
United States
Website
www.deckcommerce.com
Vendor Details
Company Name
Softeon
Founded
1999
Country
United States
Website
www.softeon.com/our-solutions/supply-chain-planning/distributed-order-management
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Dropshipping
Analytics / Reporting
Customer Service Management
Order Management
Price Optimization
Product Information Management (PIM)
Shipment Tracking
Sourcing Management
Supplier Management
eCommerce Integration