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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Deck Commerce serves as a comprehensive omnichannel order management platform aimed at direct-to-consumer retailers, streamlining the entire customer journey from start to finish. Focused solely on order management, this solution encompasses various features such as inventory oversight, order orchestration, fulfillment services, transaction processing, a dedicated customer service portal, and return management, all while facilitating smooth technology integrations. With a vast array of over 60 ready-to-use integrations, brands can customize their tech stack without the need for complex development processes. Utilizing distributed order routing, retailers benefit from real-time visibility of inventory across their entire network, allowing them to automate workflows, expedite order deliveries from the nearest fulfillment centers, and offer a wider selection of products and fulfillment methods that enhance revenue opportunities. This system centralizes all supply chain information, which empowers businesses to make timely decisions based on reliable data, helping to optimize inventory management and decrease shipping costs. Ultimately, Deck Commerce enables retailers to elevate their operational efficiency and improve customer satisfaction simultaneously.

Description

IBM Sterling Fulfillment Optimizer powered by Watson is an advanced cognitive analytics platform that significantly improves the functionality of current order management systems. This innovative solution serves as a "big data brain," providing enhanced order management and inventory visibility for retailers involved in eCommerce fulfillment. By leveraging Fulfillment Optimizer, retailers gain deeper insights and can respond promptly to market fluctuations, allowing them to strike an ideal balance between maintaining profit margins, optimizing store capacity, and fulfilling delivery commitments. The informed sourcing decisions made possible by this tool can lead to substantial profit increases, particularly during high-demand periods. Additionally, it enables retailers to assess the ramifications of omnichannel strategies across various sectors including eCommerce, merchandising, logistics, store operations, and supply chain management. By smartly balancing the costs associated with omnichannel fulfillment against service quality, retailers can safeguard their profit margins while maximizing the utilization of store capacity and ensuring timely deliveries to customers. Furthermore, the platform simplifies the execution of optimized omnichannel fulfillment strategies, ensuring the lowest possible cost of service while meeting customer expectations effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce
Adyen
Avalara
BigCommerce
ChannelAdvisor
Cybersource
Feedonomics
Klaviyo
Kount
Magento
PayPal
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Shopify
Signifyd
Yotpo

Integrations

Adobe Commerce
Adyen
Avalara
BigCommerce
ChannelAdvisor
Cybersource
Feedonomics
Klaviyo
Kount
Magento
PayPal
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Shopify
Signifyd
Yotpo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Deck Commerce

Founded

2015

Country

United States

Website

www.deckcommerce.com

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/intelligent-promising/fulfillment-optimizer

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Alternatives