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Description
Deck Commerce serves as a comprehensive omnichannel order management platform aimed at direct-to-consumer retailers, streamlining the entire customer journey from start to finish. Focused solely on order management, this solution encompasses various features such as inventory oversight, order orchestration, fulfillment services, transaction processing, a dedicated customer service portal, and return management, all while facilitating smooth technology integrations. With a vast array of over 60 ready-to-use integrations, brands can customize their tech stack without the need for complex development processes. Utilizing distributed order routing, retailers benefit from real-time visibility of inventory across their entire network, allowing them to automate workflows, expedite order deliveries from the nearest fulfillment centers, and offer a wider selection of products and fulfillment methods that enhance revenue opportunities. This system centralizes all supply chain information, which empowers businesses to make timely decisions based on reliable data, helping to optimize inventory management and decrease shipping costs. Ultimately, Deck Commerce enables retailers to elevate their operational efficiency and improve customer satisfaction simultaneously.
Description
As businesses grow, they often face increasingly complex orders and requests. To alleviate the burden on you and your sales team, consider utilizing the edit order feature for enhanced customization and clarity, which also streamlines repetitive tasks and promotional efforts through automation. This approach not only provides customers with greater flexibility regarding their orders but also ensures that everything remains well-organized, enabling straightforward one-click processing and product exchanges. In today's fast-paced environment, time is of the essence, and nobody can afford to be bogged down by manual tasks. Our automation capabilities are constantly evolving; for instance, you can now effortlessly incorporate samples and gifts into orders based on customer segmentation, engage in hands-free fulfillment of bundles and subscriptions, and seamlessly integrate with Shopify Flow to implement automated promotions that foster customer loyalty. Additionally, you have the option to expand bundles and subscriptions into individual components, making fulfillment an effortless experience. To enhance your interactions, you can send personalized payment requests when collecting any outstanding amounts, allowing you to save tailored messages for a more personal touch, whether for international customers or beyond, ensuring that every transaction feels unique and valued.
API Access
Has API
API Access
Has API
Integrations
Shopify
Adobe Commerce
Adyen
Avalara
BigCommerce
ChannelAdvisor
Cybersource
Feedonomics
Klaviyo
Kount
Integrations
Shopify
Adobe Commerce
Adyen
Avalara
BigCommerce
ChannelAdvisor
Cybersource
Feedonomics
Klaviyo
Kount
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Deck Commerce
Founded
2015
Country
United States
Website
www.deckcommerce.com
Vendor Details
Company Name
Edit Order
Country
United States
Website
www.editorder.net
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management