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Description
DaemonLayer operates above your PSA, streamlining the repetitive tasks associated with Microsoft 365 requests that often take up valuable engineer time. It manages processes such as password resets, group modifications, mailbox permissions, user updates, license assignments, and out-of-office settings completely autonomously, without requiring any intervention from technicians.
Support emails that come in are automatically categorized, triaged using AI technology, and sent to your service desk with all the necessary context already compiled. Even before the triage process is finished, DaemonLayer gathers information about the M365 user, reviews past tickets for any related issues, assesses the situation's confidence level, and recommends the most appropriate technician, completing this in less than four seconds.
It also features seamless two-way integration with both ConnectWise and Autotask, ensuring that PSA embedded panels display triage summaries, duplicate notifications, and workflow approvals directly within your ticketing system. Furthermore, a trust-based change authorization mechanism is in place to manage sensitive tasks, equipped with customizable human-in-the-loop approval checkpoints to enhance security and accountability. With these capabilities, DaemonLayer significantly boosts efficiency and reduces the workload on IT teams.
Description
OpenAI's GPT-5.5 with Trusted Access for Cyber represents an identity and trust-based approach designed to ensure that advanced cyber capabilities are utilized appropriately. This model enhances the utility of GPT-5.5 for verified defenders engaged in sanctioned defensive operations, while still imposing limitations to prevent actions that could lead to real-world harm. For the majority of teams, this iteration of GPT-5.5 stands out as OpenAI's most robust model for genuine defensive applications, featuring improved safeguards for essential tasks like secure code review, vulnerability assessment and triage, malware analysis, binary reverse engineering, detection engineering, and patch validation. Approved defenders benefit from a reduced rate of classifier-based refusals when conducting authorized cybersecurity tasks, yet the system maintains its protective measures against harmful activities, including credential theft, stealth, persistence, malware deployment, and exploitation of external systems. Consequently, this model not only enhances operational efficiency for cybersecurity professionals but also prioritizes the security and integrity of the overall cyber environment.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ConnectWise PSA
GPT-5.5
Microsoft 365
OpenAI
OpenAI Daybreak
Integrations
ConnectWise PSA
GPT-5.5
Microsoft 365
OpenAI
OpenAI Daybreak
Pricing Details
£99/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Silent Signal Ltd
Founded
2025
Country
United Kingdom
Website
daemonlayer.com
Vendor Details
Company Name
OpenAI
Founded
2015
Country
United States
Website
openai.com/index/gpt-5-5-with-trusted-access-for-cyber/
Product Features
Product Features
Alternatives
No Alternatives