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Description
DR Gaming Technology (DRGT) stands as the fastest-growing independent supplier globally of integrated and scalable solutions for casino management and jackpot systems. We harness cutting-edge technology to create advanced systems that empower operators to function without the need for a server. This innovation streamlines the processes of installation and implementation, granting gaming operators complete oversight of their entire operations. Our unique patented modular system and jackpot solutions are currently deployed in over 50 countries, operating on more than 65,000 gaming devices. By utilizing state-of-the-art serverless technology, we provide some of the most robust functionalities available in the industry. Our gaming management solutions are fully modular and encompass a range of offerings, including support for multiple denominations and currencies, along with cashless and ticketing capabilities. Additionally, we ensure the thorough collation and compilation of all necessary reporting and accounting data for our clients. Ultimately, our focus is on delivering seamless and efficient gaming experiences that enhance operator control and customer satisfaction.
Description
Smart Alerts serves as an operational intelligence platform in real-time, specifically tailored for iGaming operators. It provides immediate and actionable updates regarding essential incidents such as unsuccessful deposits, malfunctioning sign-up processes, significant player activity, major wins, withdrawals, and domain blacklisting. Users can customize alerts based on key performance indicators (KPIs), and notifications are sent straight to your team via platforms like Telegram, with integration for Slack and Teams coming soon. The User Management Portal allows for quick configuration and grants operators complete authority over alert parameters, communication methods, and brand-specific settings. By identifying problems as they arise, Smart Alerts empowers casino and sportsbook teams to minimize downtime, safeguard revenue, maintain compliance, and enhance the player experience—all without the need for additional staffing. This solution ultimately streamlines operations and ensures that teams can focus on delivering exceptional service to their customers.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$990
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DR Gaming Technology
Country
Austria
Website
drgt.com
Vendor Details
Company Name
Smart Alerts
Founded
2024
Country
Malta
Website
smartalerts.io