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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The app and web-based Review Portal, DAMAGE iD, is designed for rental agencies and fleets. Damage iD records BEFORE and AFTER videos and photos that help you prove minor damage and collect compensation. Agents can show customers damage and fuel charges by using side-by-side photographs. By signing off on photographs, customers know that they won't be blamed for damage that already existed, improving customer satisfaction.

Description

Gain insight into the inner workings of your organization with a proactive approach to managing defects, faults, and incidents to enhance operational efficiency. With the ability to report defects, incidents, and inspections in real time, you can mitigate the costly consequences of unresolved issues, which can severely impact customer satisfaction. OPINSTA SAM enables employees to manage fault reporting effectively while offering a live overview of all activities. More than 90% of defects are typically registered through our platform within the initial six months of implementation, resulting in approximately 30,000 defects per client on average. The user-friendly design is intuitive, allowing frontline staff to navigate the system effortlessly and without the necessity for training. Experience immediate returns on investment as our consultants will devise an OPEX-based pricing strategy aimed at delivering ROI right from the first month. Plus, the platform is entirely customizable, allowing you to develop mobile reports, workflows, and integrations tailored to your specific business needs, ensuring a perfect fit for your operational goals. This flexibility not only enhances efficiency but also encourages a culture of accountability among employees.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$25 per month
Free Trial
Free Version

Pricing Details

$495 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DAMAGE iD

Country

United States

Website

damageid.com

Vendor Details

Company Name

Opinsta

Founded

2013

Country

United Kingdom

Website

opinsta.com

Product Features

Car Rental

Billing & Invoicing
Fines Management
Fleet Management
Quotes / Estimates
Rate Tables
Reservations Management
Split Billing
Vehicle Tracking

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Product Features

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

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