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Description
The CuServly customer service AI chatbot is designed to communicate in 95 different languages and is tailored to suit your business's specific needs, making it the ultimate AI-driven solution for customer support. With just three simple clicks, you can create and train your own natural language chatbot that is equipped to handle any customer inquiry effortlessly. CuServly provides you with complete control over the chatbot's knowledgebase, allowing you to customize elements such as the logo, color scheme, avatar, chatbot name, welcome message, and responses for situations when the chatbot lacks sufficient information to assist. You can train your chatbot using designated website URLs or file contents as data sources, enabling it to gather relevant information. By entering a URL (such as a FAQ page) or uploading various data files (including PDF, DOC, TXT, XLS, PPT, or CSV formats), you can enhance the chatbot's ability to accurately respond to customer questions. The more comprehensive the content you supply, the more proficient the chatbot will become in providing answers. Additionally, CuServly empowers you to manage the chatbot's knowledgebase through an intuitive interface, where you can easily add, modify, or remove data units as needed, ensuring a continually optimized customer support experience. This level of customization and flexibility makes CuServly an indispensable tool for any business seeking to enhance their customer interactions.
Description
FlatRateChat serves as an AI chatbot tailored for small business websites, utilizing the public information from a site to respond to visitor inquiries while providing links to the relevant source pages. In instances where it cannot supply an answer, it transparently indicates this limitation and instead presents the business's contact information, avoiding any guesswork. The integration process is straightforward, requiring just a single line of code to be added to platforms like WordPress, Wix, Squarespace, Shopify, Webflow, or even a basic HTML site; additionally, Wix users have the option to install it directly from the Wix App Market. This chatbot is particularly effective for addressing common questions related to operating hours, available services, pricing, policies, and directions. The service ensures that it reviews the site's content on a weekly basis and notifies the owner via email about any questions it couldn't address. Notably, customer content is not utilized for training AI models, ensuring privacy and data integrity. A free plan is offered for Wix users, with paid plans starting at $19 per month, while direct website plans are available at $59 per month. Overall, FlatRateChat enhances user experience by providing accurate and quick responses to customer inquiries, ultimately promoting better engagement.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
CSS
Yes
Google Cloud Platform
Yes
JavaScript
Yes
Microsoft Excel
Yes
Microsoft PowerPoint
Yes
Microsoft Word
Yes
OpenAI
Yes
Shopify
No
Squarespace
No
Webflow
No
Integrations
CSS
No
Google Cloud Platform
No
JavaScript
No
Microsoft Excel
No
Microsoft PowerPoint
No
Microsoft Word
No
OpenAI
No
Shopify
Yes
Squarespace
Yes
Webflow
Yes
Pricing Details
€29 per month
Free Trial
Yes
Free Version
No
Pricing Details
$19/month
The Wix app has a free Basic plan with 50 pages and 100 AI answers per month. Paid Wix plans start at $19/month for Starter (100 pages and 1,000 answers/month); Full is $59/month (500 pages and 5,000 answers/month). Annual billing is listed at $15/month for Starter and $49/month for Full. The direct website plan is $59/month for up to 500 pages and 5,000 answers/month. Wix paid plans continue answering above the included allowance at a reduced pace without overage charges.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CuServly
Website
www.cuservly.com
Vendor Details
Company Name
FlatRateChat
Founded
2026
Country
United States
Website
flatratechat.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No