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Description
Crisis24 Horizon is meticulously crafted to serve as the most all-encompassing global security and risk management platform in the industry. Its various modules empower organizations to utilize risk intelligence effectively, enhancing their ability to respond to emergencies. Users can monitor individuals and locations, whether domestically or internationally, through a unified interface. The platform offers unparalleled real-time risk intelligence that stands out in terms of quality and relevance. It enables two-way communication, allowing users to receive security check-ins and crisis notifications directly through the app. Central to Crisis24 Horizon is the intelligence hub, which features a continuous stream of global threat alerts alongside a collection of proprietary analyses and strategic resources. Supported by expert analysts and cutting-edge AI technology for threat detection, the platform also provides access to verified local healthcare professionals, specialists, nurses, and medical facilities around the globe. Additionally, thorough assessments cover over 200 countries and territories, more than 800 provinces and states, and upwards of 400 cities, ensuring comprehensive security insights for users.
Description
Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations. With more than a decade of purpose-built AI for unstructured data, Sprinklr Insights helps brands understand audiences, protect reputation, and make smarter, data-backed decisions.
Key Features
Most Comprehensive Channel Coverage: Integrates 30+ social and digital channels, 400K+ media sources, and 1B+ websites and review sites, plus the ability to ingest owned data, for a full 360-degree view of customer feedback.
Social Listening: Monitor market conversations across 30+ channels, 400K+ media sources, and 1B+ websites and review sites for a full 360-degree view.
Brand Monitoring and Reputation Management: Track mentions, KPIs, sentiment, and trends, and benchmark brand perception against competitors.
Voice of the Customer: Capture feedback on products and services, spot trends, understand critical consumer needs and manage your online reputation effectively.
PR and Crisis Management: Detect reputation threats early, get real-time alerts, and route insights to the right teams for a fast response.
Sentiment Analysis: AI-powered sentiment and emotion detection across text, video, audio, and images, delivering 90%+ accurate, contextual insights.
Competitive Intelligence: Compare performance, engagement, and sentiment across competitor brands
API Access
Has API
API Access
Has API
Integrations
Discord
Facebook
Google Analytics
Instagram
Mailchimp
Microsoft 365
Pinterest
Reddit
Salesforce
Slack
Integrations
Discord
Facebook
Google Analytics
Instagram
Mailchimp
Microsoft 365
Pinterest
Reddit
Salesforce
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Custom quote-based pricing
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crisis24
Founded
1990
Country
Canada
Website
crisis24.garda.com/solutions-expertise/products/horizon-3
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/consumer-intelligence/
Product Features
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
