Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Crescora.ai operates as a cloud-driven platform that streamlines workflow automation for companies handling customer inquiries and service tasks. It integrates a visual workflow creator, AI-enhanced message comprehension, business rules, various communication mediums, and the option for human intervention. Teams can efficiently gather and qualify leads, address frequently asked questions, collect necessary forms and documents, manage appointments, send reminders, pursue payments, direct support inquiries, and document results. The workflows link conversations to actionable items like bookings, records, alerts, payments, APIs, and webhooks, while any exceptions are directed to staff members for attention. Additionally, a collaborative workspace offers features such as conversation queues, task assignments, workflow oversight, and visibility into outcomes. Crescora.ai showcases applications for healthcare facilities, real estate, educational institutions, diagnostic centers, service-oriented businesses, and support teams; the available channels, integrations, and implementation scope are contingent on specific configurations. By utilizing this platform, organizations can significantly enhance their operational efficiency and improve customer interactions.
Description
Reverto is an AI-driven service designed to manage lead conversion by integrating seamlessly with a customer's CRM and various lead sources. It efficiently addresses new inquiries, follows up with multiple touches, reactivates inactive records, qualifies leads, routes them, books appointments, and logs conversations or updates. The workflows are customizable to utilize various communication methods such as email, SMS, chat, voice, calendars, and other approved messaging platforms, with the specific scope defined during implementation. Before going live, teams must approve the playbooks, and there is the option to escalate sensitive discussions or manually pause or take over workflows and conversations when necessary. Rather than functioning as self-service software for sales teams, Reverto operates on behalf of the customer, making it a hands-on solution. This service is particularly beneficial for organizations that require reliable follow-up across their CRM data and incoming inquiries, including sectors such as real estate, healthcare, legal services, home services, automotive, staffing, and B2B industries. By ensuring consistent and effective communication, Reverto helps businesses enhance their lead conversion efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Calendly
No
Gmail
No
Google Calendar
No
HubSpot CRM
No
Microsoft 365
No
Microsoft Outlook
No
Pipedrive
No
Salesforce
No
Twilio
No
WhatsApp
Yes
Integrations
Calendly
Yes
Gmail
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Pipedrive
Yes
Salesforce
Yes
Twilio
Yes
WhatsApp
No
Pricing Details
INR 29,999/month
Plans start at INR 29,999 per month.
Free Trial
Yes
Free Version
No
Pricing Details
Engagements are scoped to lead volume, workflows, channels, integrations, and ongoing management. Implementation and ongoing service terms are determined during scoping.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Crescora AI
Country
India
Website
crescora.ai
Vendor Details
Company Name
Reverto AI
Founded
2018
Country
United States
Website
reverto.ai/