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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Designed specifically for banks and credit unions, Continuous’s advanced automation platform integrates automation, document intelligence, and identity security throughout essential operations, allowing these institutions to grow without expanding their workforce. With a client base exceeding 1,600 financial organizations and managing over 120 million accounts amounting to $5 trillion in assets, it enhances connectivity among systems, personnel, and processes while transforming error-prone workflows into tailored automation, which supports quicker lending, ensures compliance readiness, facilitates real-time IT operations, and strengthens access controls. Boasting over 300 integrations, the platform automates the lending process from the initial application to funding, simplifies regulatory compliance and identity management, and efficiently manages high-volume tasks in the background, freeing institutions to concentrate on their communities rather than mundane administrative duties. Discover how Continuous can adapt to your evolving requirements, simplify operations, and amplify the positive influence you create each day, ultimately leading to enhanced service delivery and customer satisfaction.

Description

Murphi serves as a comprehensive messaging and customer communication solution tailored for financial institutions such as banks, insurers, brokerages, and lenders. By allowing employees to interact with clients via WhatsApp through accessible workspaces on both web and mobile platforms, it enhances customer engagement while facilitating shared inboxes and team groups for efficient sales and support operations. This platform consolidates conversation histories and audit trails, implements user access and permission levels, and allows administrators to swiftly revoke access for departing team members while securely deleting cached data. Furthermore, it boasts features like reporting, analytics, conversation routing, search functionalities, and workflows to streamline processes related to customer onboarding, servicing, claims handling, lending, and investment communications. With options for either cloud or on-premises storage, Murphi is ideally suited for organizations looking to establish a more controlled and auditable approach to customer messaging. Its robust capabilities ensure that financial services providers can maintain compliance and enhance operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Banno Yes 
Encompass Yes 
Fiserv Fixed Assets for DNA Yes 
Fusion Data Cloud Yes 
MeridianLink Access Yes 
MeridianLink Consulting Yes 
Microsoft Office 2024 Yes 
WhatsApp No 
nCino Cloud Banking Platform Yes 

Integrations

Banno No 
Encompass No 
Fiserv Fixed Assets for DNA No 
Fusion Data Cloud No 
MeridianLink Access No 
MeridianLink Consulting No 
Microsoft Office 2024 No 
WhatsApp Yes 
nCino Cloud Banking Platform No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Continuous

Country

United States

Website

continuous.com/the-continuous-platform

Vendor Details

Company Name

murphi.in

Founded

2021

Country

India

Website

murphi.in

Product Features

Financial Services

Analytics No 
Branch Optimization No 
Channel Management No 
Compliance Management No 
Customer Engagement No 
Performance Management No 
Risk Management No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Financial Services

Analytics No 
Branch Optimization No 
Channel Management No 
Compliance Management No 
Customer Engagement No 
Performance Management No 
Risk Management No 

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Alternatives

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