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ease
features
design
support

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Description

Stay ahead of the competition by leveraging cutting-edge technology to keep track of client feedback on platforms like Yelp and Google Local. Our online review monitoring dashboard allows you to assess your brand's performance comprehensively. Keep an eye on Yelp and Google Local, and evaluate each of your locations separately. You can also track the progress of your brand throughout different time frames. By focusing on the elements that matter most to your clients, you can enhance your business and boost your profits. Discover how your new initiatives impact your operations automatically, without the need for complex research. We compile and present your online review data, enabling you to take timely actions and adjust your strategies as needed. Our performance analysis for each branch supports the development of business plans that reflect both successes and areas for improvement. By employing state-of-the-art technology, we provide insights into your brand's performance and reveal your clients' sentiments, ensuring that you remain proactive in meeting their needs. Ultimately, this approach equips you with the tools necessary to maintain a competitive edge in a rapidly evolving market.

Description

Enhancing customer experience and managing your brand's reputation has reached unprecedented simplicity. With your brand's presence sprawling across the internet, Feedgage consolidates and evaluates all customer feedback and reviews in one centralized location, enabling you to transform your brand into a customer favorite. By leveraging Feedgage, you can extract essential insights from online reviews, ultimately strengthening your brand's identity. The platform allows you to thoroughly investigate areas needing improvement in your services and facilitates timely corrective actions. Feedgage aggregates, displays, and interprets customer feedback in one spot, empowering you to elevate your customer experience significantly. All reviews and feedback are systematically gathered and assessed in a single interface, allowing you to observe customer insights, spot trends, and identify recurring complaints or commendations through advanced AI analysis. Furthermore, by selecting your competitors, you can uncover your unique strengths and effectively prioritize your strategies. You will also receive alerts on all your communication platforms about critical issues, ensuring you stay informed and proactive in addressing customer needs. This comprehensive approach allows you to maintain a competitive edge while fostering stronger relationships with your clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airbnb
Apple Hypervisor
Facebook
Google Cloud Platform
Medium
Reddit
Slack
X (Twitter)
Yelp
Zendesk

Integrations

Airbnb
Apple Hypervisor
Facebook
Google Cloud Platform
Medium
Reddit
Slack
X (Twitter)
Yelp
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Horos Solutions

Country

United States

Website

contalogic.com

Vendor Details

Company Name

Feedgage

Country

United States

Website

www.feedgage.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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