Average Ratings 3 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

ConnectWise Cybersecurity Management (formerly ConnectWise Fortify) software and support solutions help MSPs protect their clients’ critical business assets. From 24/7 threat detection monitoring, incident response, and security risk assessment tools, ConnectWise Cybersecurity Management solutions remove the complexity associated with building an MSP-powered cybersecurity stack and lower the costs of 24/7 monitoring support staff.

Description

ScalePad Cognition360 revolutionizes the ticket data from ConnectWise PSA into insightful and predictive business intelligence tailored for managed service providers. It features an extensive array of over 130 interactive reports and benchmarks that reveal underlying insights related to profitability, technician productivity, ticket trends, project outcomes, agreement renewals, and various other aspects. By utilizing a specialized data warehouse for reporting, Cognition360 effectively reduces the load on production systems, facilitating both historical trend examination and "what-if" scenarios. The incorporation of advanced machine learning and AI technology enhances predictive analytics, empowering MSP executives and virtual CIOs to pinpoint capacity issues, uncover hidden cost factors, assess client profitability, and identify operational hurdles, which can lead to a boost in profitability of 10–15%. Furthermore, for users of ConnectWise Manage, the integration process is straightforward, necessitating minimal setup and capitalizing on existing Power BI licenses for easy report visualization and interpretation. This innovative approach not only streamlines reporting but also provides actionable insights that can drive strategic business decisions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA
Acronis Automation
Akitra Andromeda
Asio by ConnectWise
Autotask PSA
Axis LMS
ChatGPT
CyberQP
HaloITSM
HaloPSA
IT Glue
LogMeIn Rescue
Mesh
Microsoft Entra ID
Microsoft OneDrive
Microsoft Power BI
MyGlue
OpenText Core Endpoint Protection
Promys
ScalePad Quoter

Integrations

ConnectWise PSA
Acronis Automation
Akitra Andromeda
Asio by ConnectWise
Autotask PSA
Axis LMS
ChatGPT
CyberQP
HaloITSM
HaloPSA
IT Glue
LogMeIn Rescue
Mesh
Microsoft Entra ID
Microsoft OneDrive
Microsoft Power BI
MyGlue
OpenText Core Endpoint Protection
Promys
ScalePad Quoter

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$449 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com/platform/security-management

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/cognition360/

Product Features

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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Alternatives

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