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Average Ratings 0 Ratings

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ease
features
design
support

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Description

TeleSource, along with its skilled professionals and the Connect software, offers an all-inclusive Asset Management and Reporting Platform designed for various technologies including Cloud Voice, VoIP, IoT, SDWAN, Wireline, Wireless, Mobility, and Inventory Logistics. By harnessing the capabilities of TeleSource Connect and leveraging the expertise of our Industry Team, we provide tailored Asset Management solutions for your organization. Our services address critical challenges such as bandwidth discovery, technology deployment, project management, and streamlined asset capture through a unified database via Connect. Additionally, we handle auditing, expense and billing management, as well as purchasing and consolidated billing, ensuring that all operations run smoothly with the support of our 24/7 Technical Assistance Centers specializing in mobility, wireline, 5G, and IoT solutions. This comprehensive approach ensures that clients can efficiently manage their assets while receiving ongoing support from our dedicated team.

Description

TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TeleSource

Founded

1996

Country

United States

Website

www.telesourceinc.net

Vendor Details

Company Name

Convergence Analytics

Founded

2007

Country

Belgium

Website

www.convergence-analytics.com

Product Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Product Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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