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Description
Confident AI has developed an open-source tool named DeepEval, designed to help engineers assess or "unit test" the outputs of their LLM applications. Additionally, Confident AI's commercial service facilitates the logging and sharing of evaluation results within organizations, consolidates datasets utilized for assessments, assists in troubleshooting unsatisfactory evaluation findings, and supports the execution of evaluations in a production environment throughout the lifespan of LLM applications. Moreover, we provide over ten predefined metrics for engineers to easily implement and utilize. This comprehensive approach ensures that organizations can maintain high standards in the performance of their LLM applications.
Description
NovaSynth serves as an online platform designed for the evaluation of voice and chat AI agents. By establishing a connection through methods such as phone calls, LiveKit, or HTTP Chat, developers and QA teams can create distinct synthetic caller personas and outline various conversational scenarios. The platform allows for both individual and batch tests that can simulate interruptions, background noise, accents, and other unusual conditions. Additionally, NovaSynth captures recordings of sessions and traces, providing transcripts and evaluation results that teams can analyze to pinpoint failures and compare outcomes following any modifications to the agent. It facilitates thorough evaluation and regression testing both prior to and following deployment. The service operates on a credit-based system: users on the free plan receive 2,500 credits monthly, while the Pro version begins at $69 per month and includes 10,000 credits. Voice calls consume 100 credits per minute, text interactions utilize 12 credits each, and evaluations may require extra credits. To conduct testing, teams must set up an account and ensure they have a properly configured and accessible agent connection. Furthermore, this structured approach not only enhances the efficiency of testing but also aids in refining AI performance over time.
API Access
Has API
No
API Access
Has API
Yes
Integrations
LiveKit
No
Pricing Details
$39/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Confident AI
Founded
2023
Country
United States
Website
www.confident-ai.com
Vendor Details
Company Name
Noveum
Founded
2023
Country
United States
Website
noveum.ai/en/novasynth
Product Features
Product Features
Alternatives
Alternatives
No Alternatives