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Description
We simplify the process of delivering an exceptional shopping experience to your customers across all channels. By recognizing each customer as a unique individual, you can tailor their experiences in your club, eCommerce platform, and tasting room. This approach fosters a deeper connection with your tasting room visitors and enhances their relationship with your brand. Our proactive tools, such as an automatic account updater, automated club emails, and user-friendly interfaces, significantly reduce customer inquiries. With Commerce7, you'll have access to intuitive search capabilities, data displays, and reports that keep vital information readily available. Designed for efficiency, Commerce7 can process 1,000 club members in just 90 seconds, and its APIs typically respond in under 100 milliseconds, ensuring a seamless experience for both you and your customers. Such rapid performance empowers businesses to focus more on growth and customer satisfaction.
Description
With over two decades of experience, we specialize in database management and hospitality, having dedicated our expertise solely to the wine industry, which we deeply understand. Renowned wineries from Napa, Sonoma, and beyond turn to us primarily for our unparalleled live customer service, complemented by the most comprehensive data-driven DTC sales and CRM platform available. We pride ourselves on not outsourcing critical tasks such as data migration, management, training, or development, ensuring that all processes are handled in-house by our dedicated team. As a fully integrated company, our employees work tirelessly to help clients achieve their goals consistently, punctually, and within budget. Our platform is designed to facilitate a seamless delivery of personalized experiences that clients expect, featuring a unified customer record that is accessible across multiple channels, including Tasting Room POS, Mobile app, eCommerce, Wine Club, Email Campaigns, Reservations, and Real-Time Multi-Location inventory. This holistic approach not only enhances customer satisfaction but also streamlines operations for wineries, allowing them to focus on their core business.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Edge
Yes
Ekos
Yes
Facebook
Yes
Forter
Yes
Google
Yes
Google Pay
Yes
Help Scout
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Outlook
Yes
Integrations
Edge
No
Ekos
No
Facebook
No
Forter
No
Google
No
Google Pay
No
Help Scout
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Outlook
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$450 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Commerce7
Founded
2018
Country
Canada
Website
commerce7.com
Vendor Details
Company Name
Missing Link Networks
Website
www.missinglink.net
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Winery
Barrel Management
No
Billing & Invoicing
No
Cellar Management
No
Inventory Management
No
Order Management
No
Point of Sale (POS)
No
Production Tracking
No
Vineyard Management
No
Wine Club Management
No
Product Features
Winery
Barrel Management
No
Billing & Invoicing
No
Cellar Management
No
Inventory Management
Yes
Order Management
No
Point of Sale (POS)
Yes
Production Tracking
No
Vineyard Management
No
Wine Club Management
Yes
