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Description
Comarch Service Fulfillment & Orchestration was designed to reduce time-to-market and automate the telecom service fulfillment process to deliver customer service over a hybrid network. Comarch's product uses the model-driven (catalog driven) concept. This allows for the order orchestration hybrid networks in telecoms. Virtual network functions and network service are consistently modeled with legacy network services and physical network functions using the TMF SID model. SFO (using ETSI NFV ISG terminology), can implement end-to-end service and MANO orchestration, as well as manage the VNF initiation process. Comarch Service Fulfillment & Orchestration is able to implement this process as a single solution or in a federation-model orchestrating third party domain orchestrators. SFO can perform the role of an orchestrator or manage the end-to-end orchestration of telecom within the domains.
Description
OpenSVC is an innovative open-source software solution aimed at boosting IT productivity through a comprehensive suite of tools that facilitate service mobility, clustering, container orchestration, configuration management, and thorough infrastructure auditing. The platform is divided into two primary components: the agent and the collector. Acting as a supervisor, clusterware, container orchestrator, and configuration manager, the agent simplifies the deployment, management, and scaling of services across a variety of environments, including on-premises systems, virtual machines, and cloud instances. It is compatible with multiple operating systems, including Unix, Linux, BSD, macOS, and Windows, and provides an array of features such as cluster DNS, backend networks, ingress gateways, and scalers to enhance functionality. Meanwhile, the collector plays a crucial role by aggregating data reported by agents and retrieving information from the site’s infrastructure, which encompasses networks, SANs, storage arrays, backup servers, and asset managers. This collector acts as a dependable, adaptable, and secure repository for data, ensuring that IT teams have access to vital information for decision-making and operational efficiency. Together, these components empower organizations to streamline their IT processes and maximize resource utilization effectively.
API Access
Has API
API Access
Has API
Integrations
Docker
JSON
Oracle Solaris
Python
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/telecommunications/oss-solutions/service-fulfillment/
Vendor Details
Company Name
OpenSVC
Country
France
Website
www.opensvc.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management