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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Comarch Service Fulfillment & Orchestration was designed to reduce time-to-market and automate the telecom service fulfillment process to deliver customer service over a hybrid network. Comarch's product uses the model-driven (catalog driven) concept. This allows for the order orchestration hybrid networks in telecoms. Virtual network functions and network service are consistently modeled with legacy network services and physical network functions using the TMF SID model. SFO (using ETSI NFV ISG terminology), can implement end-to-end service and MANO orchestration, as well as manage the VNF initiation process. Comarch Service Fulfillment & Orchestration is able to implement this process as a single solution or in a federation-model orchestrating third party domain orchestrators. SFO can perform the role of an orchestrator or manage the end-to-end orchestration of telecom within the domains.

Description

The EAA-Performance and Fault Management system integrates performance and fault management into a single solution, effectively tackling the difficulties presented by intricate, disaggregated, and distributed 5G networks. With features such as real-time dashboards, detailed reporting, and immediate root cause analysis, it establishes a robust framework that ensures both high performance and reliable network operations. In addition, EAA-Automation streamlines NOC/SOC operations for complex 4G/5G environments, thereby minimizing operational challenges and enhancing the speed of remediation. Furthermore, the collaborative offering from MYCOM OSI and Oracle—Network Orchestration and Assurance—provides automated, closed-loop service fulfillment and assurance, as well as closed-loop optimization of network resources, facilitating real-time orchestration of both networks and services. This comprehensive approach not only enhances operational efficiency but also significantly contributes to the overall reliability and performance of modern telecommunications networks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace

Integrations

AWS Marketplace

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/oss-solutions/service-fulfillment/

Vendor Details

Company Name

MYCOM OSI

Founded

1989

Country

United States

Website

www.mycom-osi.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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