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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Comarch Service Fulfillment & Orchestration was designed to reduce time-to-market and automate the telecom service fulfillment process to deliver customer service over a hybrid network. Comarch's product uses the model-driven (catalog driven) concept. This allows for the order orchestration hybrid networks in telecoms. Virtual network functions and network service are consistently modeled with legacy network services and physical network functions using the TMF SID model. SFO (using ETSI NFV ISG terminology), can implement end-to-end service and MANO orchestration, as well as manage the VNF initiation process. Comarch Service Fulfillment & Orchestration is able to implement this process as a single solution or in a federation-model orchestrating third party domain orchestrators. SFO can perform the role of an orchestrator or manage the end-to-end orchestration of telecom within the domains.

Description

IBM® Cloud Orchestrator enables efficient management of your cloud infrastructure, allowing for comprehensive service deployment throughout both infrastructure and platform layers. This solution not only streamlines end-to-end service deployment but also incorporates integrated IT workflow features that enhance process automation, governance, resource oversight, and cost management. Moreover, it supports a customizable integration strategy with existing systems, including network management tools. The platform seamlessly aligns with customer-specific service management processes, including those set forth by the IT Infrastructure Library (ITIL). By leveraging IBM Cloud Orchestrator, users can achieve a uniform, adaptable, and automated approach to integrating cloud services with their data center policies and practices, spanning multiple IT domains. Additionally, the user-friendly graphical interface of IBM Cloud Orchestrator allows for the clear definition and implementation of business rules and IT policies, ensuring a more streamlined management experience. Overall, this tool empowers organizations to enhance their cloud infrastructure management capabilities significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/oss-solutions/service-fulfillment/

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/docs/en/cloud-orchestrator/2.5.0.9

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

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