Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Establishes a system for real-time oversight of conduct-related risks, fostering positive behaviors and enhancing the organizational climate. It assists in managing customer interactions, addressing churn and complaints effectively. Through compliance automation and quality control, it highlights compliance shortcomings and areas lacking knowledge. The Cognitive View feature captures, secures, and transcribes audio from both new and existing communication channels, creating a well-organized dataset of recorded conversations. By analyzing these conversations, it provides valuable insights into customer satisfaction levels and the demeanor of agents, revealing whether they are courteous and empathetic. Additionally, it gauges emotional responses by examining conversational data, enabling businesses to scale their customer responses effectively. This monitoring of customer service interactions ensures that organizations can address customer needs promptly and appropriately, enhancing overall service quality. Ultimately, it supports a comprehensive understanding of customer sentiments and agent behaviors, contributing to a more effective service strategy.
Description
StarCompliance (Star) has been the trusted leader in compliance technology for more than 25 years, helping organizations around the globe reduce risk, manage conflicts of interest, and meet growing regulatory demands. Millions of users across 114 countries rely on Star to safeguard employees, protect reputations, and ensure accountability. The StarCompliance Enterprise platform delivers complete compliance coverage, overseeing personal account trading, securities, and digital assets, while also managing gifts, hospitality, outside business activities, and political donations. It incorporates incident management, MNPI oversight, and accountability regime support across jurisdictions such as the UK, Ireland, Australia, and Singapore. Configurable workflows, real-time analytics, and customizable dashboards equip compliance teams with actionable intelligence and the ability to proactively identify and address risks. The platform is designed to scale, offering multi-language and multi-currency capabilities, while its secure, cloud-ready architecture integrates with data platforms like Snowflake to deliver a comprehensive view of firm-wide risk. Star pairs its advanced technology with extensive client resources, training programs, and ongoing support to ensure long-term adoption and value. By combining global scale, deep expertise, and future-ready architecture, StarCompliance enables organizations to foster cultures of trust, transparency, and compliance.
API Access
Has API
API Access
Has API
Integrations
AC Policy Manager
LSEG Risk Intelligence
Moody's Analytics
Nasdaq eVestment
S&P Capital IQ Desktop
Snowflake
ThoughtSpot
Integrations
AC Policy Manager
LSEG Risk Intelligence
Moody's Analytics
Nasdaq eVestment
S&P Capital IQ Desktop
Snowflake
ThoughtSpot
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
StarCompliance has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact StarCompliance to obtain current pricing.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cognitive View
Founded
2018
Country
Australia
Website
cognitiveview.com
Vendor Details
Company Name
StarCompliance
Founded
1999
Country
United States
Website
www.starcompliance.com
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Risk Management
Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation