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Description
Establishes a system for real-time oversight of conduct-related risks, fostering positive behaviors and enhancing the organizational climate. It assists in managing customer interactions, addressing churn and complaints effectively. Through compliance automation and quality control, it highlights compliance shortcomings and areas lacking knowledge. The Cognitive View feature captures, secures, and transcribes audio from both new and existing communication channels, creating a well-organized dataset of recorded conversations. By analyzing these conversations, it provides valuable insights into customer satisfaction levels and the demeanor of agents, revealing whether they are courteous and empathetic. Additionally, it gauges emotional responses by examining conversational data, enabling businesses to scale their customer responses effectively. This monitoring of customer service interactions ensures that organizations can address customer needs promptly and appropriately, enhancing overall service quality. Ultimately, it supports a comprehensive understanding of customer sentiments and agent behaviors, contributing to a more effective service strategy.
Description
Training and certification in blockchain analytics for regulators, financial institutions, and crypto-businesses. Manage financial crime risk, ensure regulatory compliance, and grow with confidence. Our crypto compliance services and solutions are used by regulators, financial institutions, and crypto businesses to detect and prevent financial crimes in cryptoassets. Businesses can rely on blockchain analytics to provide accurate and actionable insights across more than 100 cryptoassets. Elliptic offers blockchain analytics for cryptoasset compliance. Your compliance team can manage risk across more than 100 cryptoassets and comply with regulatory requirements. Compliance is a competitive advantage that builds trust between regulators, customers, partners, and other stakeholders. It is crucial to have the best AML monitoring solutions. Also, it is important to invest in your team to develop the knowledge required to stay compliant.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Avalanche
No
Binance
No
Bitcoin Cash
No
Canton
No
CoinGate
No
Coinbase
No
DLT Finance
No
Ethereum
No
Litecoin
No
Paysafe
No
Integrations
Avalanche
Yes
Binance
Yes
Bitcoin Cash
Yes
Canton
Yes
CoinGate
Yes
Coinbase
Yes
DLT Finance
Yes
Ethereum
Yes
Litecoin
Yes
Paysafe
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cognitive View
Founded
2018
Country
Australia
Website
cognitiveview.com
Vendor Details
Company Name
Elliptic
Founded
2013
Country
United States
Website
www.elliptic.co
Product Features
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Risk Management
Alerts/Notifications
No
Auditing
No
Business Process Control
No
Compliance Management
No
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No
Product Features
AML
Behavioral Analytics
Yes
Case Management
Yes
Compliance Reporting
Yes
Identity Verification
Yes
Investigation Management
Yes
PEP Screening
Yes
Risk Assessment
Yes
SARs
Yes
Transaction Monitoring
Yes
Watch List
Yes
Compliance
Archiving & Retention
Yes
Artificial Intelligence (AI)
No
Audit Management
Yes
Compliance Tracking
Yes
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
Yes
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
Yes
Financial Risk Management
Compliance Management
Yes
Credit Risk Management
No
For Hedge Funds
No
Liquidity Analysis
No
Loan Portfolio Management
No
Market Risk Management
Yes
Operational Risk Management
No
Portfolio Management
No
Portfolio Modeling
No
Risk Analytics Benchmarks
Yes
Stress Tests
No
Value At Risk Calculation
No
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
Yes
Custom Fraud Parameters
No
For Banking
No
For Crypto
Yes
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
Yes
Pattern Recognition
Yes
Transaction Approval
Yes
