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Description
At CodeBaby, our avatars go beyond just artificial intelligence by incorporating emotional intelligence, which enhances our ability to effectively cater to customer needs. Our mission revolves around developing a tool that not only grants people access to sophisticated technologies that can improve their lives, but also ensures they feel acknowledged and appreciated throughout the interaction. To achieve this, we have combined emotional intelligence with artificial intelligence, resulting in a user-friendly technology. While many are familiar with the capabilities of chatbots for online customer service, avatars present a significant advancement over conventional chatbot interactions. Unlike traditional chatbots, those powered by Natural Language Processing (NLP) already demonstrate increased proficiency, and our avatars build upon this foundation. By offering audio communication options, avatars expand accessibility, allowing a broader range of individuals to engage in chat experiences. Moreover, these characters foster greater engagement compared to standard chatbots or Interactive Voice Response systems, ultimately leading to improved comprehension and retention of information during customer interactions. This innovative approach not only enhances user experience but also sets a new standard in customer service technology.
Description
With a user-friendly and streamlined interface, designing your chatbot is as simple and effective as creating a mental map. You can easily move, drag, drop, and zoom in and out while crafting your chatbot's structure. Even creating the most intricate chatbots has become a breeze. You have the freedom to design every conceivable chat interaction by selecting from a wide array of actions and features, which include inputs, cards, carousels, images, and more. Xenioo empowers you to establish variables, tags, and conditional switches to shape your chatbot's journey. Its robust preview functionality allows you to evaluate your chatbot's performance and make real-time adjustments prior to going live. The Execution Diagram provides insight into the inner workings of any chatbot, facilitating the identification and resolution of issues. Additionally, Xenioo adopts a draft-and-publish model for every chatbot, ensuring a smooth development process. This platform not only enhances efficiency but also fosters creativity in chatbot design.
API Access
Has API
API Access
Has API
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$19.99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CodeBaby
Country
United States
Website
codebaby.com
Vendor Details
Company Name
Matelab
Founded
2017
Country
Italy
Website
www.xenioo.com
Product Features
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking