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features
design
support

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Description

Club offers brands an ambassador marketing solution that taps into the power of word-of-mouth by building vibrant communities of dedicated customers. Through interactive, gamified Missions, the platform motivates users to create genuine content and engage socially, helping brands increase visibility and sales. It supports various industries including fashion, beauty, tech, and lifestyle, focusing on marketing objectives like product launches and customer experience sharing. Club’s automation features handle ambassador rewards and payments, reducing administrative burdens for marketing teams. The platform is scalable, enabling unlimited member participation without compromising engagement quality. Brands maintain full control over who participates, ensuring alignment with brand values. A dedicated creator mobile app allows ambassadors to stay connected and engaged in real time. Club combines community building, social interaction, and streamlined management to convert loyal customers into passionate brand promoters.

Description

Mention Me software powers customer retention and referral marketing for more than 400 brands, including Farfetch and PrettyLittleThing. Mention Me Refer rewards word-of mouth to convert customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customizable customer journey includes 20 languages, 15 reward types, 16 sharing methods, and a unique name share feature that generates 35% more referrals. Advanced AB testing and segmentation can optimize performance. This is the best option for businesses with more than 4000 monthly orders.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Adobe Commerce Yes 
Attentive No 
BigCommerce Yes 
Bloomreach No 
Centra Yes 
ClickUp Yes 
Instagram Yes 
Magento No 
Ometria No 
SAP Store No 
Salesforce Agentforce Commerce No 
WooCommerce Yes 

Integrations

Shopify Yes 
Adobe Commerce No 
Attentive Yes 
BigCommerce No 
Bloomreach Yes 
Centra No 
ClickUp No 
Instagram No 
Magento Yes 
Ometria Yes 
SAP Store Yes 
Salesforce Agentforce Commerce Yes 
WooCommerce No 

Pricing Details

Request a Demo
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Club (formerly Brandbassador)

Founded

2017

Country

United Kingdom

Website

club.co

Vendor Details

Company Name

Mention Me

Founded

2013

Country

United Kingdom

Website

mention-me.com

Product Features

Affiliate

Affiliate Management No 
Affiliate Tracking No 
Banner Management No 
Commission Management No 
Contest Management No 
Coupon Management No 
Email / Newsletter Communication No 
Fraud Detection No 
Multi Level Marketing (MLM) No 
Multi-Language No 
Social Sharing No 

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Influencer Marketing

CRM No 
Campaign Management No 
Faceted Search / Filtering No 
Influencer Discovery No 
Payment Tracking No 
ROI Tracking No 
Social Media Monitoring No 

Product Features

Advocacy

Advocate Management Yes 
Campaign Management No 
Customer Advocacy Yes 
Event Triggered Actions Yes 
Forms Management No 
Legislation Tracking No 
Petition Management No 
Political Advocacy No 
Rewards Program Yes 
Social Engagement Yes 

Customer Advocacy

Advocate Management No 
Campaign Management Yes 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management No 
Feedback Management No 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Alternatives