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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Clik Remote allows you to bring together your customers, engineers, and sales team and make it easier to get work done. Clik Remote is a web-based field service management tool that connects directly with Clik Service in the workplace. All-in-one field service software for clients and your team. Remote access allows engineers to access the information they need and connect customers with their ongoing work. Clik Remote makes it possible for you and your team from anywhere to access your data, increase your business' profitability, and increase customer retention. Web-based service management software allows you to log in from any browser on any device. Automate and optimize business processes to improve accuracy, streamline operations, impress customers, and increase productivity. Each user can access their customized dashboard with visual widgets or graphs. You can instantly see key metrics such as completed, new, and unassigned jobs, invoicing values, and other important information.

Description

RemoteDesk stands out as the sole automated monitoring system that consistently safeguards the identities of remote agents, ensuring a Clean Desk Environment*. With its sophisticated yet user-friendly AI technology, RemoteDesk effectively oversees remote employees while promoting transparency, accountability, adherence to work-at-home policies, and risk management for outsourcing efforts. The AI-driven system equips managers with instant notifications, enabling them to monitor the time and engagement levels of their remote workforce in real time. Additionally, the employee monitoring capabilities allow businesses to manage projects efficiently, ensure compliance with regulations, mitigate insider threats, and assess team productivity through comparative metrics. This comprehensive approach not only enhances operational efficiency but also fosters a secure remote working environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clik Service Yes 
Google Maps Yes 
Google Workspace No 
Microsoft 365 Yes 
Microsoft Excel Yes 
Okta No 

Integrations

Clik Service No 
Google Maps No 
Google Workspace Yes 
Microsoft 365 No 
Microsoft Excel No 
Okta Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Clik

Founded

2000

Country

United Kingdom

Website

www.cliksoftware.com/products/clik-remote/

Vendor Details

Company Name

RemoteDesk

Founded

2015

Country

United States

Website

remotedesk.com

Product Features

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access Yes 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Product Features

Employee Monitoring

Activity Monitoring Yes 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance No 
Time Tracking No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring Yes 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access Yes 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Time Tracking

Automatic Time Capture No 
Billable & Non-Billable Hours No 
Billing & Invoicing No 
Employee Database No 
Expense Tracking No 
Mobile Time Tracking No 
Multiple Billing Rates No 
Offline Time Tracking No 
Online Time Tracking Yes 
Overtime Calculation No 
Time per Project Reporting No 
Timesheet Management No 
Vacation / Leave Tracking No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

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