Average Ratings 67 Ratings
Average Ratings 0 Ratings
Description
ClickLearn simplifies complex business processes using popular software. You can create multi-format learning materials in any language and publish them to a 24/7 learning portal with just one click. A video walkthrough of the process, with narration in your preferred language. Put your learning to the test. This interactive simulation of your workplace allows you to test your knowledge without any hints. Interactive simulation of your workplace environment that guides you through the process. This guide is step-by-step. ClickLearn wrote this guide with perfectly cropped screenshots. ClickLearn Assist can be your go-to helper when you are stuck, need process help, or want to try a new process in the live system. You don't have to worry about making another mistake. All your learning materials can be auto-translated with a click of a button
Description
Everyone understands that a poorly executed onboarding process combined with a lack of self-service assistance can lead to immediate user drop-off from your product. In today's competitive market, this is simply not a risk you can afford to take. Faqprime is an innovative knowledge management platform powered by AI, specifically designed to improve customer support and boost user engagement. It features an array of tools like tailored user onboarding tours, contextual help within the app, pop-ups to encourage feature adoption, in-app surveys, Net Promoter Score (NPS) tools, a product education academy, and a dedicated area for product updates. Additionally, Faqprime offers a customizable, SEO-friendly knowledge base that includes free SSL and support for custom domains. The platform is built for seamless integration with existing systems, accommodates multimedia content, and boasts sophisticated search capabilities. Furthermore, Faqprime's analytics provide real-time insights into user interactions, empowering businesses to refine their support content and elevate the overall user experience while ensuring users remain engaged. With such comprehensive features, Faqprime positions itself as an essential tool for businesses looking to enhance user retention and satisfaction.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon S3
No
Dynamics 365 Customer Service
Yes
Freshdesk
No
IFS
Yes
IFS Customer Engagement
Yes
IFS Maintenix
Yes
IFS Ultimo
Yes
JD Edwards EnterpriseOne
Yes
MYOB Acumatica
Yes
Microsoft Excel
Yes
Integrations
Amazon S3
Yes
Dynamics 365 Customer Service
No
Freshdesk
Yes
IFS
No
IFS Customer Engagement
No
IFS Maintenix
No
IFS Ultimo
No
JD Edwards EnterpriseOne
No
MYOB Acumatica
No
Microsoft Excel
No
Pricing Details
6.350$ pr. year
The monthly price per company is dependent on the number of platforms, editions, authors, and users.
Free Trial
Yes
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ClickLearn
Founded
2009
Country
Denmark
Website
www.clicklearn.com
Vendor Details
Company Name
FAQPRIME
Website
www.faqprime.com
Product Features
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
Yes
In-App Training
Yes
Launch Management
No
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
Yes
User Onboarding
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
Yes
Collaboration Tools
Yes
Docs Web Hosting
Yes
Feedback Capture
Yes
Markdown Support
No
Multiple Formats Support
Yes
Multiple Versions Support
No
Version Control
No
WYSIWIG Editor
Yes
Webhooks
Yes
reStructured Text Support
No
Work Instructions
Branding & Style Sheets
Yes
Content Management System
Yes
Drag and Drop
Yes
Dynamic Tags
No
Employee Feedback
Yes
Guide Approval Workflows
No
Media Editor
Yes
Multi-Brand Publishing
No
Rich Text Editor
Yes
SSO (SAML)
Yes
Translations
Yes
User Management
Yes
Version Control
Yes
Product Features
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
No
Contextual Guidance
No
Data Validation
No
In-App Training
No
Launch Management
No
Multi-Language
No
Self Service Tools
No
Surveys & Feedback
No
User Onboarding
No
