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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cleverific is a Shopify app for self-serve order editing, customer portals, and post-purchase revenue optimization. The platform lets customers edit their own orders during a configurable window after checkout, helping reduce urgent support tickets for address changes, size changes, quantity edits, and product swaps. Merchants can control how long orders remain editable and define what customers can change using flexible rules at the order, customer, or line-item level. Cleverific is built mobile-first because most post-checkout edits happen from customer phones. The platform also turns the post-purchase window into a revenue opportunity with upsells, cross-sells, free-shipping nudges, A/B testing, upsell and downsell flows, and personalized product offers. Its retention engine can predict reorder timing and route replenishment, win-back, subscription, and one-click checkout offers through tools such as Klaviyo and Attentive. Cleverific integrates with major Shopify apps, ERPs, 3PLs, email tools, and shipping platforms, including Klaviyo, NetSuite, ShipStation, Celigo, Stord, Loop Returns, Rebuy, AfterShip, Brightpearl, Downpay, and more. Shopify teams can use Cleverific to reduce manual order changes, protect fulfillment workflows, improve customer satisfaction, and uncover post-purchase revenue opportunities. By combining self-service order editing, support deflection, post-purchase upsells, retention automation, and deep Shopify integrations, Cleverific helps brands make the period after checkout more profitable and less operationally painful.

Description

SmartBot is a sophisticated chatbot solution powered by artificial intelligence, specifically crafted for Shopify retailers to enhance customer service, boost conversion rates, and streamline post-purchase processes. It adheres to Shopify's performance standards and merchant value criteria. The platform features context-aware responses based on the store's offerings, including products, pages, orders, and policies, enabling it to efficiently respond to customer inquiries, monitor orders, manage returns and exchanges, suggest products, and deliver personalized support around the clock. Additionally, SmartBot offers customizable chat widgets for branding, supports multiple languages, allows for live agent transitions when necessary, and integrates seamlessly into Shopify with little to no coding required. Merchants find significant value in how SmartBot alleviates the burden of manual customer support, enhances response times, and promotes increased sales through effective upselling, tailored recommendations, and exceptional service. This level of automation and personalization ultimately transforms the shopping experience for customers and merchants alike.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Parachute
Shopify Flow

Integrations

Shopify
Parachute
Shopify Flow

Pricing Details

$59/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cleverific

Founded

2015

Country

United States

Website

cleverific.com

Vendor Details

Company Name

BestChat

Founded

2021

Country

Canada

Website

www.bestchat.com/smartbot.html

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Alternatives

Last Upsell Reviews

Last Upsell

Digismoothie

Alternatives

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ChatWILL

CWILL
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