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Description
Cleverific is a Shopify app for self-serve order editing, customer portals, and post-purchase revenue optimization. The platform lets customers edit their own orders during a configurable window after checkout, helping reduce urgent support tickets for address changes, size changes, quantity edits, and product swaps. Merchants can control how long orders remain editable and define what customers can change using flexible rules at the order, customer, or line-item level. Cleverific is built mobile-first because most post-checkout edits happen from customer phones. The platform also turns the post-purchase window into a revenue opportunity with upsells, cross-sells, free-shipping nudges, A/B testing, upsell and downsell flows, and personalized product offers. Its retention engine can predict reorder timing and route replenishment, win-back, subscription, and one-click checkout offers through tools such as Klaviyo and Attentive. Cleverific integrates with major Shopify apps, ERPs, 3PLs, email tools, and shipping platforms, including Klaviyo, NetSuite, ShipStation, Celigo, Stord, Loop Returns, Rebuy, AfterShip, Brightpearl, Downpay, and more. Shopify teams can use Cleverific to reduce manual order changes, protect fulfillment workflows, improve customer satisfaction, and uncover post-purchase revenue opportunities. By combining self-service order editing, support deflection, post-purchase upsells, retention automation, and deep Shopify integrations, Cleverific helps brands make the period after checkout more profitable and less operationally painful.
Description
Return Rabbit is a platform designed for managing returns and exchanges specifically for Shopify brands, redefining the post-purchase process to turn it into a channel that can generate revenue by focusing on exchanges rather than refunds. The platform offers a fully customizable returns portal that aligns with a brand's colors, logos, messaging, and visuals, thereby maintaining brand consistency. Additionally, it features an advanced product recommendation engine along with comprehensive exchange capabilities, which facilitate immediate exchanges and promote potential upselling opportunities. For customer convenience, Return Rabbit supports various return methods, including printerless, QR code-based returns, scheduled pickups, in-store drop-offs, and carrier-managed returns. On the administrative side, merchants are equipped with automation tools that include custom business rules for auto-approving or flagging returns, tailored reasons for returns, and workflows specifically designed to enhance efficiency and minimize manual labor. This robust system not only streamlines the return process but also enhances customer satisfaction by providing a seamless experience from start to finish.
API Access
Has API
API Access
Has API
Pricing Details
$59/month
Free Trial
Free Version
Pricing Details
$250 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cleverific
Founded
2015
Country
United States
Website
cleverific.com
Vendor Details
Company Name
Return Rabbit
Country
United States
Website
returnrabbit.com
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection