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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ClearScape Analytics serves as Teradata's sophisticated analytics platform, equipped with powerful, interconnected AI and machine learning functionalities that are tailored to provide superior insights and quicker outcomes. It features comprehensive in-database analytics that empower users to tackle intricate challenges using a wide array of in-database analytic functions. Supporting multiple programming languages and APIs, it ensures seamless integration with leading open-source and partner AI/ML tools. Through its "Bring Your Own Analytics" capability, businesses can easily implement all their models, including those created using other platforms. The ModelOps functionality significantly speeds up the time to realize value by compressing deployment durations from several months to just days, facilitating automated model scoring and enabling production-level scoring. Furthermore, it enhances user capability to quickly extract value from generative AI scenarios utilizing open-source large language models, ultimately streamlining the entire process of analytics implementation. This unique combination of features allows organizations to stay ahead in the rapidly evolving landscape of data analytics.

Description

ipSCAPE delivers cutting-edge cloud-based technology for enhancing customer experience, boasting an array of features that are both scalable and easily integrated. Its user interface is sleek, contemporary, and user-friendly, allowing for seamless campaign creation and real-time reporting to keep track of customer service and sales activities. Developed in Australia, ipSCAPE supports the multi-channel communication needs of prominent businesses, large enterprises, and governmental organizations. Since all communication channels are built directly into the ipSCAPE platform, users can avoid the hassle of intricate integrations or high-cost add-ons. The platform provides various communication options including voice calls, emails, web chats, and SMS, enabling businesses to meet their customers' preferred communication methods and foster outstanding interactions. Additionally, sophisticated dialing and lead management tools are included to enhance contact center efficiency and increase sales conversion rates. By utilizing such a comprehensive system, businesses can ensure they remain competitive in a rapidly evolving market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Teradata VantageCloud
Wildix

Integrations

Teradata VantageCloud
Wildix

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Teradata

Founded

1979

Country

United States

Website

www.teradata.com/platform/clearscape-analytics

Vendor Details

Company Name

IpSCAPE

Founded

2005

Country

Australia

Website

www.ipscape.com.au

Product Features

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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Alternatives

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