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support

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Description

Organizations need to understand and manage who has access to what across their entire IT ecosystem: cloud and on-premises application stack, infrastructure, DevOps pipelines. This is important for both external (regulatory compliance) and internal (security and risk management, employee experience and productivity) reasons. Legacy identity solutions have not met the needs of modern organizations with over 50% of Identity Governance programs being in distress and more than 75% looking to replace their current solution (Source: Gartner). They are unable to keep pace with shifts in business due to digital transformation and the rise of the business platform. Clear Skye, the only identity governance and security solution built natively on ServiceNow, optimizes enterprise identity and risk management with a platform-first approach. The company provides workflow management, access requests, access review, and identity lifecycle management tools to a broad set of vertical markets. By leveraging an existing ​business platform, Clear Skye enables customers to ​reduce friction and IT hurdles, while improving workflows and user experience.

Description

Opal Security is an identity governance and access management platform built for organizations that need to control access across employees, AI agents, applications, infrastructure, and other non-human identities. The platform applies policy and governance controls to access requests, privileged sessions, entitlement reviews, and automated systems from a single layer. Paladin, Opal’s AI decision engine, reviews requests, evaluates policy and risk, explains its reasoning, and can either make a decision or escalate the request to a human reviewer. Just-in-time access capabilities allow organizations to provide temporary privileged permissions only when necessary and automatically revoke them afterward. Opal also uses AI to support access reviews by examining entitlements, weighing available evidence, and recommending whether access should be retained or removed. For AI agents and autonomous systems, the platform can govern what they are allowed to see, access, and execute. Every access change and administrative action can be logged, attributed, searched, and exported to systems such as SIEM platforms or Amazon S3. Opal supports cloud-hosted, self-hosted, virtual machine, and Kubernetes deployment models for organizations with different infrastructure and regulatory requirements. Security capabilities include SOC 2 Type 2 certification, TLS encryption in transit, AWS KMS encryption at rest, vulnerability scanning, penetration testing, and support for US or EU data residency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Aluma Yes 
Amazon Aurora No 
Amazon EC2 No 
Amazon Web Services (AWS) No 
Apple Mail No 
Console No 
Devoteam Yes 
Gmail No 
Google Cloud Platform No 
Google Cloud SQL No 
Google Compute Engine No 
Google Workspace No 
Jira No 
MariaDB No 
MongoDB No 
Opal Zero No 
Opsgenie No 
Slack No 
TalentNeuron Yes 
Tarsal No 

Integrations

Aluma No 
Amazon Aurora Yes 
Amazon EC2 Yes 
Amazon Web Services (AWS) Yes 
Apple Mail Yes 
Console Yes 
Devoteam No 
Gmail Yes 
Google Cloud Platform Yes 
Google Cloud SQL Yes 
Google Compute Engine Yes 
Google Workspace Yes 
Jira Yes 
MariaDB Yes 
MongoDB Yes 
Opal Zero Yes 
Opsgenie Yes 
Slack Yes 
TalentNeuron No 
Tarsal Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Clear Skye

Founded

2015

Country

United States

Website

clearskye.com

Vendor Details

Company Name

Opal Security

Founded

2020

Country

United States

Website

opal.dev/

Product Features

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication No 
Password Management No 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

User Provisioning and Governance

Access Governance No 
Access Verification Workflow No 
Audits / Reports No 
Automatic Provisioning / Deprovisioning No 
Delegated Access Authorization No 
Identity Synchronization No 
Lifecycle Management No 
Multi-Factor Authentication (MFA) No 
Password Management No 
Policy Enforcement No 
Single Sign-On (SSO) No 
User Self-Service No 

Product Features

Privileged Access Management

Application Access Control No 
Behavioral Analytics No 
Credential Management No 
Endpoint Management No 
For MSPs No 
Granular Access Controls No 
Least Privilege No 
Multifactor Authentication No 
Password Management No 
Policy Management No 
Remote Access Management No 
Threat Intelligence No 
User Activity Monitoring No 

User Provisioning and Governance

Access Governance No 
Access Verification Workflow No 
Audits / Reports No 
Automatic Provisioning / Deprovisioning No 
Delegated Access Authorization No 
Identity Synchronization No 
Lifecycle Management No 
Multi-Factor Authentication (MFA) No 
Password Management No 
Policy Enforcement No 
Single Sign-On (SSO) No 
User Self-Service No 

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