Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Claimly is an innovative software solution aimed at streamlining and enhancing the management of complaints and claims. Whether you’re a company addressing customer feedback or resolving service disagreements, Claimly provides you with essential tools that promote efficiency, transparency, and overall customer satisfaction.
Highlighted features include:
Centralized Management: Monitor and categorize complaints and claims through a user-friendly dashboard.
Customizable Case Types: Tailor your processes to meet specific business requirements for optimal effectiveness.
Real-Time Updates: Ensure all stakeholders are kept in the loop with automated notifications and status updates.
Email Integration: Analyze trends and performance metrics to continually refine your operations.
User-Friendly Interface: Easy navigation allows your team to become proficient quickly.
Claimly is specifically designed for organizations that value accountability, quick responses, and fostering customer trust. With Claimly, you can transform the management of complaints and claims into a smooth and efficient process, ultimately enhancing your business's reputation and customer loyalty.
Description
eXcediant is a software firm focused on catering to the requirements of the land title sector. Our mission is to develop affordable yet powerful and highly customizable software that efficiently handles consumer complaint tracking for compliance with ALTA Best Practice Pillar 7, in addition to offering a robust sales CRM tailored for title insurance agencies. With over 20 years of collective expertise in technology and customer satisfaction within the land title industry, our software is designed with the needs of title agents in mind. We are committed to providing an industry-leading solution that empowers title agents to transform customer frustrations into positive feedback and satisfaction. Our innovative customer complaint management system is crafted to help your title agency thrive and succeed, ensuring that your clients will value the simplicity and effectiveness of eXcediant's tool. We eagerly anticipate the opportunity to support your agency's growth with our comprehensive solution. With eXcediant, you’re not just managing complaints; you’re enhancing relationships with your customers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$8/month/agent
Free Trial
Yes
Free Version
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ITSM Software S.A.
Country
Poland
Website
www.claimly.pro
Vendor Details
Company Name
eXcediant
Country
United States
Website
www.excediant.com
Product Features
Complaint Management
Case Management
No
Complaint Classification
No
Corrective Actions (CAPA)
No
Customer Complaint Tracking
No
Feedback Management
No
Forms Management
No
Issue Tracking
No
Quality Assurance Management
No
Routing
No
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No