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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements. Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.

Description

Cloud-based software solutions enable fieldwork through tablets or smartphones, allowing for streamlined management of aspects like public works and community development from one centralized platform. iWorQ features a clear pricing model with no fees for individual licenses, and it provides free, unlimited support, training, and updates. Its user-friendly interface ensures that anyone can quickly grasp how to use the software. We can have your system operational in just a few weeks, with services provided by U.S. citizens on American soil. The platform is rigorously vetted to guarantee that its cloud solutions adhere to stringent compliance standards while safeguarding sensitive, unclassified data and hosting regulated workloads. iWorQ also presents a diverse range of CMMS solutions aimed at helping municipalities operate efficiently and effectively. By integrating these tools, cities and counties can enhance their operational capabilities and improve service delivery to their communities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Geotab
Moneris
Paymentus
Questica Performance
mPACS

Integrations

Geotab
Moneris
Paymentus
Questica Performance
mPACS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$995.00/year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/cmms-system/

Vendor Details

Company Name

iWorQ Systems

Founded

2000

Country

United States

Website

www.iworq.com

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Product Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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