Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements.
Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.
Description
Zapium delivers an all-in-one maintenance management solution that simplifies asset operations by integrating CMMS, facility maintenance, and field maintenance workflows into a unified platform. It offers powerful automation for work order creation, preventive and predictive maintenance, and inventory management, significantly reducing operational bottlenecks. With AI-assisted issue recognition and IoT monitoring, Zapium enables teams to diagnose problems faster and proactively address failures. Technicians receive real-time notifications, embedded checklists, smart forms, and mobile-accessible job details to streamline field execution. The platform enhances visibility through geo-tagged logs, approval workflows, and cross-team access to asset histories and maintenance records. Organizations across industries—from retail and HVAC to oil & gas, manufacturing, education, and hospitality—use Zapium to improve reliability and reduce costs. Robust reporting and analytics help maintenance leaders track performance, uncover inefficiencies, and optimize asset lifecycles. Configurable, secure, and backed by strong onboarding and support, Zapium stands out as a modern, easy-to-use solution for maintenance excellence.
API Access
Has API
API Access
Has API
Integrations
Geotab
Moneris
Paymentus
Questica Performance
mPACS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PSD Citywide
Founded
2003
Country
Canada
Website
www.psdcitywide.com/software-solutions/cmms-system/
Vendor Details
Company Name
Zapium
Founded
2018
Country
United States
Website
www.zapium.com
Product Features
CMMS
Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
CMMS
Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Preventive Maintenance
Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management