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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements. Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.

Description

Maintenance tasks for a piece of equipment can be categorized into distinct logical segments such as general, electrical, and mechanical. Each main equipment unit and its associated subsystems can be assigned specific scheduling and maintenance guidelines tailored to their needs. Important elements tied to an equipment record encompass the time intervals between maintenance activities, which may be measured in days, weeks, months, or distance traveled. Additionally, there may be images of the item requiring maintenance, along with customizable user-defined fields, detailed maintenance instructions, and cost or time estimates. General notes can be added in a free-format style, and links to external documents may also be provided. This structured methodology enables your organization to comply with quality management system requirements, as well as health, safety, and environmental regulations. Ultimately, it results in a robust system for managing equipment maintenance effectively. Features include a maintenance due calendar and an equipment due list that can be filtered by user-specified date ranges, along with work orders for both scheduled and unscheduled maintenance tasks. Furthermore, key performance indicators such as Mean Time Between Failures (MTBF) and Mean Time To Repair (MTTR) are tracked to assess performance and efficiency. This comprehensive approach ensures that all aspects of equipment maintenance are monitored and optimized.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Geotab
Moneris
Paymentus
Questica Performance
mPACS

Integrations

Geotab
Moneris
Paymentus
Questica Performance
mPACS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/cmms-system/

Vendor Details

Company Name

Pister Group

Founded

1982

Country

Canada

Website

www.pister.com

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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