Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements.
Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.
Description
Mindcat Maintain is a cloud-enabled computerized maintenance management system (CMMS) tailored for facilities managers, property managers, and building operators in the Gulf region. This platform streamlines the organization of tenant and staff requests, manages work orders, oversees assets, and schedules preventive maintenance. Supervisors have the capability to assign tasks based on criteria such as building, location, priority, and assigned team. Technicians benefit from a mobile-friendly interface that allows them to update job statuses, complete necessary checklists, log equipment readings, and keep detailed work histories. The system proficiently monitors various types of equipment, including chillers, lifts, pumps, and generators, while also facilitating the scheduling of recurring maintenance tasks. Managers can access work-order calendars and conveniently export data in CSV format. Additionally, requesters are able to submit maintenance requests, and integration with WhatsApp Business is available during the initial setup process. The user interface is designed to support both English and Arabic languages, featuring right-to-left text options for Arabic users. Mindcat provides the flexibility of setup and hosting options either in the UAE or Saudi Arabia, or it can be deployed on a client’s private cloud or servers for enhanced customization. This comprehensive approach ensures that all parties involved can effectively manage maintenance operations with ease and efficiency.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Geotab
Yes
Moneris
Yes
Paymentus
Yes
Questica Performance
Yes
WhatsApp
No
mPACS
Yes
Integrations
Geotab
No
Moneris
No
Paymentus
No
Questica Performance
No
WhatsApp
Yes
mPACS
No
Pricing Details
Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial
No
Free Version
No
Pricing Details
AED/SAR 149/technician/mo
Shared hosting is listed at AED/SAR 149 per technician per month, with a monthly minimum and lower per-technician rates for larger teams. Quick Start setup is a one-time AED/SAR 2,500. Additional AppSheet licenses, where required, are listed at USD 15 per technician per month; applicable VAT may be extra. Final package pricing depends on team size and deployment.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PSD Citywide
Founded
2003
Country
Canada
Website
www.psdcitywide.com/software-solutions/cmms-system/
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
United Arab Emirates
Website
mindcat.ai
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Product Features
CMMS
Asset Tracking
No
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No