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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Performance management emphasizes achieving results and outcomes by employing optimal business practices alongside a thorough evaluation strategy to assess work effectiveness and refine efforts to align with service level objectives. CMS stands out in the market by providing a robust performance management tool that is not available in other asset or maintenance management software. Our strategy for performance-oriented asset management aligns with the principles outlined by several notable organizations and guidelines, including MAP-21, IIMM, NAMS, AASHTO, NACE, CMOM, GASB-34, PSAB-3150, and PAS 55, ensuring our approach meets industry standards. By integrating these frameworks, we enhance our ability to deliver exemplary service and achieve superior outcomes in asset management.

Description

SynergyMMS serves as the software platform utilized by the leading and most prosperous companies in the hospitality sector. It provides a variety of tools tailored to assist the numerous diverse users within a hotel environment, featuring user-friendly interfaces that are non-technical and multilingual for seamless operations. Enhanced guest satisfaction ratings stem from improved asset quality and quicker issue resolution. The design of user-centered screens minimizes distractions, allowing users to concentrate effectively on their responsibilities. Moreover, the system enhances accountability by ensuring that all tasks are fully tracked. Work requests can seamlessly progress through the system, allowing them to be assigned to the relevant departments without delay. This comprehensive approach not only boosts efficiency but also fosters a more responsive environment that directly benefits the guest experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Innspire No 

Integrations

Innspire Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CitiTech Systems

Founded

1988

Country

United States

Website

www.cititech.com

Vendor Details

Company Name

Systems Associates

Country

United States

Website

www.sai.us/synergymms/

Product Features

Fixed Asset Management

Asset Budgeting Yes 
Asset Lifecycle Management Yes 
Audit Trail Yes 
Barcoding / RFID Yes 
Depreciation Management Yes 
Disposal Management No 
Document Management Yes 
Inventory Tracking Yes 
Tax Management No 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Public Works

Billing & Invoicing Yes 
Compliance Management No 
Contract Management Yes 
Customer Database No 
Document Management No 
Equipment Maintenance Yes 
Fixed Asset Management Yes 
Job Costing Yes 
Project Management Yes 
Service Request Management Yes 
Work Order Management Yes 

Product Features

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management Yes 
Inventory Control No 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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