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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Citadel365 is an all-in-one AML compliance software platform designed to help organizations manage onboarding, screening, risk assessment, case management, and transaction monitoring in one system. The platform replaces manual evidence collection and repetitive data entry with a more structured workflow for handling AML compliance tasks. Its customer onboarding software helps teams begin verification with minimal customer data and supports self-KYC so customers can upload details and documents directly. Citadel365’s name screening software helps identify sanctioned individuals, politically exposed persons, adverse media matches, and other watchlist risks. The customer risk assessment module supports customizable scoring models, weightages, thresholds, and dual risk calculations for ML/FT risk evaluation. Its case management software centralizes case creation, activity tracking, review workflows, and investigation records. Citadel365 also includes transaction monitoring to identify suspicious activity and transaction patterns that may indicate money laundering or terrorist financing risks. Reporting tools automatically record compliance actions and allow teams to download customer and screening reports in one click. By combining AML automation, KYC, screening, risk scoring, case management, transaction monitoring, reporting, and data security, Citadel365 helps compliance teams work faster and more accurately.

Description

Robust customer profiles can transform KYC compliance into a strategic advantage for organizations. By utilizing omni-channel data ingestion and monitoring, firms can enhance their AML processes significantly. A closed-loop system architecture works to perpetually refine performance, ensuring that operations remain efficient. Automated alerts and notifications are essential for keeping stakeholders informed of any critical updates. In contrast, the traditional methods of managing KYC and AML compliance are often slow, labor-intensive, and susceptible to mistakes. By leveraging Exela’s diligence and compliance systems, which are part of our Banking & Financial Services Suite, businesses can minimize processing times, reduce errors, and lower operating expenses through the effective use of automated data processing. This approach leads to expedited digital customer onboarding, more efficient document management, advanced identity verification, improved customer profiles, and insightful analytics. Moreover, integrating various communication channels to gather better customer data from every interaction facilitates the creation of richer customer profiles, ultimately driving further success. Enhanced customer insights not only support compliance efforts but also pave the way for more personalized service offerings.

API Access

Has API

API Access

Has API

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Citadel365

Founded

2025

Country

United Arab Emirates

Website

citadel365.com

Vendor Details

Company Name

Exela Technologies

Country

United States

Website

www.exelatech.com/solutions/banking/diligence-compliance

Product Features

AML

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

KYC

Product Features

AML

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

KYC

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Alternatives

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