Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cincopa is a Video Knowledge Platform that helps organizations make the knowledge in their recordings and supporting documents searchable and accessible. Teams can organize training videos, webinars, product demos, recorded meetings, PDFs, presentations, and audio into collections for employees, customers, and partners.
VideoGPT, Cincopa’s AI assistant, lets viewers ask questions across videos and documents and receive answers grounded in the available content. Answers include source references and links to relevant video moments, helping people locate specific explanations without watching entire recordings. Question insights reveal recurring needs, unanswered questions, and gaps in existing content, helping teams decide what to improve or create next.
Cincopa supports internal knowledge hubs, customer education, video training portals, product documentation, partner enablement, and support libraries. Organizations can publish collections through customizable galleries, embed them into websites and existing knowledge bases, and control access to their content.
Founded in 2006, Cincopa combines these knowledge capabilities with video hosting and management, customizable players, transcription, captions, engagement analytics, and security options. Teams can manage and deliver their media while helping audiences find and use the information within it.
Description
HelpHub provides a way for users to access help documents, AI-driven Instant Answers, and additional support seamlessly within your application. By incorporating HelpHub, users can find solutions to their problems without disrupting their experience in the app, which often leads to a noticeable increase in conversion rates for our clients. To enhance the searchability of help documents and Instant Answers, HelpHub employs semantic search technology, which focuses on the meaning behind the words rather than just the terms themselves. This feature is particularly beneficial as users may not always be familiar with the specific vocabulary used in your application. As a result, even if they search using approximate phrases related to your app's terminology, they are still likely to receive relevant answers to their inquiries. This capability not only improves user satisfaction but also contributes to a more intuitive support experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Algolia
No
Appcues
No
Bubble
No
Document360
No
Easyflow
Yes
Freshdesk
No
Fruition RevOps
Yes
GitBook
No
HubSpot Content Hub
Yes
Intercom
No
Integrations
Algolia
Yes
Appcues
Yes
Bubble
Yes
Document360
Yes
Easyflow
No
Freshdesk
Yes
Fruition RevOps
No
GitBook
Yes
HubSpot Content Hub
No
Intercom
Yes
Pricing Details
$90 per month
Cincopa offers simple, scalable pricing for teams turning video into structured, answerable knowledge environments.
All paid plans include the full core platform, Galleries, Pages, Tube, VideoGPT, analytics, integrations, encryption, and AI features, from day one.
Start with one knowledge environment, prove value quickly, and upgrade only as your content library, audience, and operational needs grow. Enterprise plans are designed for organizations that require advanced security, governance, multi-account structure, and custom integrations.
Cincopa integrates with platforms like Zoom, HubSpot, WordPress, and many other third-party tools across plans
All paid plans include the full core platform, Galleries, Pages, Tube, VideoGPT, analytics, integrations, encryption, and AI features, from day one.
Start with one knowledge environment, prove value quickly, and upgrade only as your content library, audience, and operational needs grow. Enterprise plans are designed for organizations that require advanced security, governance, multi-account structure, and custom integrations.
Cincopa integrates with platforms like Zoom, HubSpot, WordPress, and many other third-party tools across plans
Free Trial
No
Free Version
No
Pricing Details
$50 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cincopa
Founded
2006
Country
Israel
Website
www.cincopa.com
Vendor Details
Company Name
Amplitude
Country
United States
Website
www.command.ai/helphub/
Product Features
OTT
API Access
Yes
Content Organization
Yes
Live Events
Yes
Monetization Tools
Yes
Multi-Service Integration
Yes
SDK
Yes
Scheduling
Yes
Video Hosting/Storage
Yes
Video Quality Optimization
Yes
Podcast Hosting
Audio Recording
No
Audio/Video File Upload
No
Bulk Uploading
No
Data Storage Management
No
Distribution Management
No
Engagement Tracking
No
Hosting
No
Live Streaming
No
Member Management
No
Moderation Tools
No
Multi-Channel Distribution
No
Multistreaming
No
Publishing / Sharing
No
Social Sharing
No
Website Management
No
XML / RSS
No
Video
Analytics
Yes
Brand Overlay
Yes
Bulk Uploading
Yes
Closed Captions
Yes
Mobile Screen Support
No
Privacy Options
Yes
Social Sharing
Yes
Video Looping
Yes
Video Streaming
Yes
Video CMS
Editing Tools
Yes
Encoding / Transcoding
Yes
Live Streaming
Yes
Organization / Categorization
Yes
Tagging / Metadata
Yes
Video Sharing
Yes
Video Storage
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No