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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ChatGent is an AI-driven messaging and commerce platform hosted in the cloud, specifically designed for online retailers, service providers, medical clinics, dining establishments, and agencies. It efficiently addresses customer inquiries across various messaging platforms such as website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by utilizing pre-approved business information, subsequently directing conversations to staff via a unified inbox. With hourly synchronization of Shopify and WooCommerce product catalogs, customers have the capability to explore products and complete purchases through messages, images, or screenshots that align with the catalog. Additionally, teams can interact with comments on Facebook and Instagram, capture potential customer leads, manage orders from inception to delivery, leverage AI Copilot features, and analyze performance metrics. ChatGent also facilitates multilingual communication with customers, accommodating languages like Banglish, Roman Urdu, Hinglish, and Arabizi, while its user-friendly dashboard is accessible in both English and Bengali, ensuring a seamless experience for diverse users. This comprehensive platform is geared towards enhancing customer engagement and streamlining business operations across various sectors.

Description

WALoops is a comprehensive SaaS platform designed for WhatsApp Business, facilitating messaging, marketing, and customer support, while also incorporating Instagram messaging and live chat features for websites. It offers a collaborative multi-agent inbox, the capability to run broadcast campaigns, a user-friendly visual chatbot builder without the need for coding, and an AI-driven sales assistant that utilizes product information and policies from stores. Among its e-commerce functionalities are reminders for abandoned carts, notifications regarding orders and shipping, verification of cash-on-delivery transactions, and processes that promote prepaid checkouts. The platform seamlessly integrates with Shopify and WooCommerce, along with booking and property management systems, allowing teams to automate customer interactions and access developer APIs through the Advance plan. Targeted primarily at online retailers, direct-to-consumer brands, and service-oriented businesses that engage customers via messaging, WALoops enhances communication efficiency and customer engagement, ultimately driving sales and satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Shopify Yes 
WooCommerce Yes 
BigCommerce No 
Facebook Messenger Yes 
Guesty No 
Hostaway No 
Hostfully No 
Instagram Yes 
Lodgify No 
Magento No 
OwnerRez No 
Telegram Yes 
WhatsApp Yes 
Wix No 

Integrations

Shopify Yes 
WooCommerce Yes 
BigCommerce Yes 
Facebook Messenger No 
Guesty Yes 
Hostaway Yes 
Hostfully Yes 
Instagram No 
Lodgify Yes 
Magento Yes 
OwnerRez Yes 
Telegram No 
WhatsApp No 
Wix Yes 

Pricing Details

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Trial No 
Free Version Yes 

Pricing Details

$9.99/month
Starter is $9.99/month; Premium is $24.99/month; Advance is $49.99/month. Meta bills WhatsApp message charges directly at its rates; WALoops says it adds no per-message markup. Enterprise pricing is by request.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Factoryze

Country

Bangladesh

Website

chatgent.chat

Vendor Details

Company Name

Varni Infotech

Founded

2026

Country

India

Website

waloops.com

Product Features

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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