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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ChatGent is an AI-driven messaging and commerce platform hosted in the cloud, specifically designed for online retailers, service providers, medical clinics, dining establishments, and agencies. It efficiently addresses customer inquiries across various messaging platforms such as website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by utilizing pre-approved business information, subsequently directing conversations to staff via a unified inbox. With hourly synchronization of Shopify and WooCommerce product catalogs, customers have the capability to explore products and complete purchases through messages, images, or screenshots that align with the catalog. Additionally, teams can interact with comments on Facebook and Instagram, capture potential customer leads, manage orders from inception to delivery, leverage AI Copilot features, and analyze performance metrics. ChatGent also facilitates multilingual communication with customers, accommodating languages like Banglish, Roman Urdu, Hinglish, and Arabizi, while its user-friendly dashboard is accessible in both English and Bengali, ensuring a seamless experience for diverse users. This comprehensive platform is geared towards enhancing customer engagement and streamlining business operations across various sectors.

Description

Pingsold serves as an innovative order management platform tailored for boutiques, home brands, and resellers in India who primarily operate through Instagram DMs and WhatsApp. This system consolidates all conversations into a single inbox and seamlessly converts each chat into a paid, shipped, and tracked order, eliminating the need for a dedicated website, while allowing sellers to retain their current WhatsApp Business number. When buyers inquire about pricing, they receive immediate responses from the seller's catalog in either English or Hinglish, followed by a store link where they can select their desired size and complete payment via UPI, card, or cash on delivery. For cash-on-delivery transactions, orders are verified through WhatsApp before being packed, significantly reducing the rate of returns. Sellers can easily manage their orders through an intuitive board that tracks progress from confirmation to delivery, and they can schedule a Shiprocket pickup with just a single tap, while buyers automatically receive tracking updates through WhatsApp. Additionally, unique items are reserved at checkout and marked as sold immediately upon payment, ensuring that no item is sold more than once. Built on the robust foundations of the official WhatsApp Business Platform and Instagram messaging APIs, Pingsold revolutionizes the way small businesses handle their online sales and customer interactions. This innovative approach not only streamlines the selling process but also enhances the overall shopping experience for customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Instagram Yes 
WhatsApp Yes 
Facebook Messenger Yes 
Razorpay No 
Shiprocket No 
Shopify Yes 
Telegram Yes 
WooCommerce Yes 

Integrations

Instagram Yes 
WhatsApp Yes 
Facebook Messenger No 
Razorpay Yes 
Shiprocket Yes 
Shopify No 
Telegram No 
WooCommerce No 

Pricing Details

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Trial No 
Free Version Yes 

Pricing Details

₹499/month
Starter is ₹499 per month for sellers handling fewer than 5 orders a day, plus ₹3 per order and 18% GST. Meta WhatsApp message charges are passed through at cost. Annual plans offer two months free.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Factoryze

Country

Bangladesh

Website

chatgent.chat

Vendor Details

Company Name

Web Vogue Technologies

Founded

2021

Country

India

Website

webvogue.in

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Product Features

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