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Average Ratings 0 Ratings

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features
design
support

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Description

Chargeback Gurus helps merchants protect and recover more revenue by providing technology-driven chargeback management solutions powered by AI insights, data science, advanced analytics, and deep industry specific expertise.

Description

Privvy ISO CRM is a specialized account-management platform tailored for independent sales organizations, agents, resellers, and their merchant partners, effectively combining onboarding, servicing, and comprehensive account oversight into a single solution. This platform allows agents to carry out various tasks, such as completing applications, submitting service requests, adding users, and tracking merchant activities, all from one centralized login, while simultaneously offering real-time insights into crucial metrics like chargebacks, ACH rejections, and batch processing. Featuring tools such as offer-code pricing templates and a searchable document repository, along with electronic disclosure submission linked to underwriting processes, Privvy enhances the efficiency of onboarding and risk management tasks. Additionally, it accommodates hierarchical merchant group structures for clients with multiple locations, provides in-depth reporting on card batches and ACH transactions, and sends push notifications for any holds or chargebacks. Furthermore, the platform includes integrated email functionality, enabling agents to communicate with merchants directly without navigating away from the portal, thereby fostering a seamless user experience and improving operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Dropbox Sign Yes 
Ethoca Yes 
Evergent Yes 
Help Scout Yes 
HubSpot CRM Yes 
Limelight Yes 
Magento Yes 
Moneris Yes 
NMI Gateway Yes 
Netevia Yes 
OrangeCRM Yes 
PaySimple Yes 
Payanywhere Yes 
Paysafe Yes 
Recurly Yes 
Riskified Yes 
Sift Yes 
Stripe Yes 
VERIFi Yes 
Xplor Pay Yes 

Integrations

Dropbox Sign No 
Ethoca No 
Evergent No 
Help Scout No 
HubSpot CRM No 
Limelight No 
Magento No 
Moneris No 
NMI Gateway No 
Netevia No 
OrangeCRM No 
PaySimple No 
Payanywhere No 
Paysafe No 
Recurly No 
Riskified No 
Sift No 
Stripe No 
VERIFi No 
Xplor Pay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chargeback Gurus

Founded

2014

Country

United States

Website

www.chargebackgurus.com/en/

Vendor Details

Company Name

Defyne Payments

Founded

2017

Country

United States

Website

www.defynepayments.com/privvy-iso-crm/

Product Features

Chargeback Management

Chargeback Dispute Management Yes 
Chargeback Insurance No 
Chargeback Prevention Yes 
Chargeback Recovery Yes 
For Banks / Issuers No 
For Merchants Yes 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection Yes 
Reporting / Analytics No 

Product Features

Alternatives

Alternatives