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Description

Chargeback Gurus helps merchants protect and recover more revenue by providing technology-driven chargeback management solutions powered by AI insights, data science, advanced analytics, and deep industry specific expertise.

Description

Chargewood provides solutions for chargebacks specifically tailored for online merchants in the United States. In the event that a customer challenges a transaction, the bank establishes a timeline along with a set of acceptable evidence. Much of this evidence is typically available: details about the order, the shipping time, the delivery location, customer login activity, and prior purchases made by the customer. Chargewood seamlessly integrates with the platforms you already use, such as Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, and Zendesk, to access this pertinent information. For each dispute, it evaluates whether it is beneficial to contest, and if it deems a case not worth pursuing, it openly communicates this decision since maintaining a favorable dispute ratio is more critical than any individual case. When a chargeback is worth fighting, Chargewood crafts a response tailored to the specific reason code and adheres to the rules of the card network, ensuring it is submitted promptly before the deadline. All processes are transparent, as each dispute includes the evidence referenced, the rationale for the decision made, and the complete text of the response. Furthermore, every response undergoes a review by a Chargewood team member prior to submission, and a comprehensive log of actions taken is maintained for accountability. This meticulous approach ensures that both merchants and customers can trust the integrity of the chargeback process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Gmail Yes 
PayPal Yes 
Shopify Yes 
Stripe Yes 
WooCommerce Yes 
Zendesk Yes 
Authorize.Net Yes 
Checkout Champ Yes 
ClickFunnels Yes 
Cybersource Yes 
DebtPayPro Yes 
Ethoca Yes 
Evergent Yes 
Kount Yes 
Limelight Yes 
Mailchimp Transactional Email (Mandrill) Yes 
Moneris Yes 
PaySimple Yes 
Paycosmos Yes 
Yo!Kart Yes 

Integrations

Gmail Yes 
PayPal Yes 
Shopify Yes 
Stripe Yes 
WooCommerce Yes 
Zendesk Yes 
Authorize.Net No 
Checkout Champ No 
ClickFunnels No 
Cybersource No 
DebtPayPro No 
Ethoca No 
Evergent No 
Kount No 
Limelight No 
Mailchimp Transactional Email (Mandrill) No 
Moneris No 
PaySimple No 
Paycosmos No 
Yo!Kart No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

20% of what we recover
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chargeback Gurus

Founded

2014

Country

United States

Website

www.chargebackgurus.com/en/

Vendor Details

Company Name

Chargewood

Founded

2026

Country

United States

Website

chargewood.com

Product Features

Chargeback Management

Chargeback Dispute Management Yes 
Chargeback Insurance No 
Chargeback Prevention Yes 
Chargeback Recovery Yes 
For Banks / Issuers No 
For Merchants Yes 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection Yes 
Reporting / Analytics No 

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Alternatives

Alternatives