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features
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support

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Description

Uncover the potential recovery amount available to you through our complimentary, no-commitment account assessment. Our certified recovery experts will diligently determine the underlying issues, handle disputes, and monitor recoveries, allowing you to concentrate on expanding your business. There’s no need for a separate dashboard; with ChargeGuard insights, you’ll have visibility into which disputes are still pending, those that have been denied, and those that received approval. Additionally, you will be able to see total counts, types of chargebacks, their financial implications, and much more. ChargeGuard provides the simplest and most efficient solution for recouping historical Amazon deductions while safeguarding against future fees. Our pricing model is straightforward: if we fail to recover deductions on your behalf, there’s no cost to you. Conversely, when we successfully identify deductions, we charge a standard commission based on the amount recovered. With our expertise, you can reclaim up to 99% of fees associated with chargebacks, shortages, and overbilling, positioning yourself with the top authorities in Amazon 1st party vendor cost recovery. Enhance your profitability today with our state-of-the-art management of Amazon deductions, ensuring your business thrives in a competitive marketplace.

Description

Chargewood provides solutions for chargebacks specifically tailored for online merchants in the United States. In the event that a customer challenges a transaction, the bank establishes a timeline along with a set of acceptable evidence. Much of this evidence is typically available: details about the order, the shipping time, the delivery location, customer login activity, and prior purchases made by the customer. Chargewood seamlessly integrates with the platforms you already use, such as Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, and Zendesk, to access this pertinent information. For each dispute, it evaluates whether it is beneficial to contest, and if it deems a case not worth pursuing, it openly communicates this decision since maintaining a favorable dispute ratio is more critical than any individual case. When a chargeback is worth fighting, Chargewood crafts a response tailored to the specific reason code and adheres to the rules of the card network, ensuring it is submitted promptly before the deadline. All processes are transparent, as each dispute includes the evidence referenced, the rationale for the decision made, and the complete text of the response. Furthermore, every response undergoes a review by a Chargewood team member prior to submission, and a comprehensive log of actions taken is maintained for accountability. This meticulous approach ensures that both merchants and customers can trust the integrity of the chargeback process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon Yes 
BigCommerce No 
Gmail No 
PayPal No 
Shopify No 
Stripe No 
Wix No 
WooCommerce No 
Zendesk No 

Integrations

Amazon No 
BigCommerce Yes 
Gmail Yes 
PayPal Yes 
Shopify Yes 
Stripe Yes 
Wix Yes 
WooCommerce Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

20% of what we recover
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Carbon6

Country

Canada

Website

www.carbon6.io/chargeguard

Vendor Details

Company Name

Chargewood

Founded

2026

Country

United States

Website

chargewood.com

Product Features

Amazon Seller Tools

A/B Testing No 
Alerts / Notifications No 
Analytics / Reporting No 
Campaign Management No 
Competitor Analysis No 
Content Management / Optimization No 
Conversion / ROI Tracking No 
Customer Data Management No 
Email Marketing No 
Feedback Management No 
Inventory Management No 
Keyword Tracking / Research No 
Order Management No 
PPC Ads Management No 
Price Optimization No 
Rank Optimization No 
Refund Management No 
Review Management No 
Sales Tracking / Analysis No 
Shipping Management No 
Trend Analysis No 

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Alternatives

Alternatives

No Alternatives